The Flats At Fox Hill

Overall I did not have a good experience. I lived here for two years with little issue until wood boring beetles infested our cabinets. They got into a majority of our food items inside of the cabinet and our countertop, as they fell through the cabinet wooding and into our food/medication. We even had to throw away our couch and chairs because of the infestation.

When I discussed this with the office, they told me to wait for three days and that there was nothing they could do. While the… exterminator recommended removing the cabinets, management desired to spray the cabinets in two weeks instead and to forget about it.

They also never enforce parking or clean common area policies as there is always dog remains by the building entrance.

All in all if you are lucky enough to not deal with any room issues the place is tolerable, but when an issue occurs the place becomes quite unbearable. Read More

This was thee absolute worst experience of my life. Everything breaks on you like it’s held on with superglue from the faucet to the refrigerator handles the staff put on a great show to get you in especially Susan then you’ll never see them smile again or hear from them unless your talking to loud on your cell phone in your apartment then you’ll get a visit from the local officer. Got stuck on the pissy smelling elevators a couple times they tend to break down almost every other day.. Do not… and I mean DO NOT! Go over the sound of a whisper in your home or you’ll disturb the whole floor pool never opened gym never opens business center never has printing paper hallways smell like crap wouldn’t ever recommend this place to anyone EVER! Read More

Great experience until we found roaches. At first, they told us they would send someone to fix the problem. No one came. We saw them 2 more times and each time I mentioned the roaches, I never got a reply. This was almost 2 months ago and I’m still waiting.

I don't even know where to begin. Let me start by saying that I moved into this place alone and had been facing mild anxiety for some time. At first, the staff was extremely friendly and totally cool with me having a pooch. About two weeks after I moved in, my anxiety started to get worse. My brain knew that this place was not what I thought it was, even if I hadn't caught on, yet. Let's start with the staff.

Upon first meeting them, they will convince you they are the friendliest people around… . DO NOT FALL FOR IT. They are awful, terrible people. Once you sign that lease, they become rude and cold. They will find excuses to come into your apartment, whether you're home or not. Make sure you read the fine print of your lease. They like to stick it to you any way that they can.

By the time I moved out of this complex, my anxiety was at a crippling level to the point where I could barely function and I had been harassed about my dog by not just the neighbors, but the staff as well. It needs a SERIOUS remodel. Pot holes in the parking lots, quick fixes on things like holes in the ceiling and leaking. The carpets (if you are in an apartment with carpet) are thin and rip up just by setting furniture on top of it. If they can cut corners, they will. This complex is the slum of the slums. Don't let the pretty faces and friendly smiles fool you.

Awful. Terrible. The absolute worst.

The only thing good about this complex is the stuff around it. Great access to beautiful Monroeville and admittedly, unbeatable prices. (They're the cheapest around for a reason.) Read More