4/16/26
Unprofessional and Rude staff
I lived in this community for nearly three years and unfortunately my experience with the maintenance staff was extremely disappointing. When you first interact with them…especially during inquiries about the apartment! they present themselves as polite and professional. However once you’re a resident, particularly when raising concerns or preparing to move out their attitude changes significantly. They often come across as rude and unprofessional, treating residents as if they are a burden... rather than valued tenants.
In addition to this, I’d like to highlight a few key issues:
1. Outdated Appliances and High Electricity Costs
Most of The apartments are equipped with old appliances that are highly inefficient and consume excessive electricity. Even without heavy usage, my monthly electricity bill exceeded $230, which is unreasonably high.
2. Package Security Issues
Packages are frequently misplaced or even stolen, which creates ongoing inconvenience and concern for residents.
3. Lack of Proper Disposal Options
There are no adequate facilities for disposing of large items such as mattresses, furniture, or other bulky waste. Although there is often a large container on-site, residents are not allowed to use it. If caught, management imposes a $250 fine, which feels excessive and poorly managed.
4. Recurring Maintenance Problems
Maintenance issues are rarely resolved properly. Staff will fix a problem temporarily, only for it to reoccur within a few weeks. This creates a frustrating cycle of repeated repairs without any long-term solution.
5. Parking Difficulties
Parking is a constant challenge. After 8 PM, it becomes very difficult to find a spot near your apartment, as spaces are usually fully occupied.
Overall, my experience was frustrating due to poor management practices, lack of accountability, and inadequate facilities. I would strongly encourage prospective residents to consider these issues carefully before making a decision.
Review from Apartments.com
