The Pointe at River Glen

Apartment was dirty moving in. Did not clean before. Bathroom drains did not drain. Maintenace does not do repairs. Common areas are so dirty. Walkways and hallways nasty with dirt, bugs, cobwebs, cigarettes, weed. Garages are nasty with spilled things, trash, broken glass. Elevators have dog pee frequently. Stairwells are dirty and smell horrible. Trash area has trash spilled and broken glass. Gnats come up out of the drain. They won't put enough chairs by the pool. People smoke everywhere, by… the pool, even throw their cigarette butts on the ground from upper levels in building 2. People leave dog poop everywhere. You hear your neighbors at all hours. Loud train. Don't move here. Read More

Before I rented my apartment I called several times to look at an apartment it was told that there were no models available to look at. I was told that I had to hurry up and put the application in because the apartments were going fast so I did without seeing the apartment. The day I was suppose to move in I took the check to move in and walked through the apartment. My apartment was filthy, the refrigerator had black magnet stuff stuck all on the front of it floors were dirty toilets had poop… still in them from the previous tenant and the balcony was full of bird seeds like the tenant above is feeding the birds. I did a quick walk through because I was sick. I didn’t move in that day I moved in a month later because I was still suffering from Covid. When I moved in I soon found out that there were trains that run every so many hours and all hours of the day, night, and morning, I’m talking about as early as 5:00am through the whole day and they blow a loud horn about three times and I haven’t had a good nights rest since I been there and I work at night time and the train goes all day. None of the doors in the buildings are secure at all anybody can come walking in the building at all hours of the day and night nothing is secure and I don’t feel safe at all. The valet trash is horrible and there are no dumpsters there so I wound up with my second bedroom full of recycle boxes and containers that they would not take so I have trash in my apartment and in the storage area on my balcony that I can’t get rid of because I don’t have a big enough car to put it in to take it out. I saw a mouse on my balcony possibly from the bird feeder who is feeding the birds and the shells and corn and whatever else they are feeding them. The parking situation is not good either if you’re not home at a certain time if you don’t park in the garage you have to walk far in the dark to get to your apartment. Once I cleaned my apartment inside it was ok but if I could break my lease and get my money back I definitely would because I definitely didn’t know that that train was back there they don’t mention it to you when you go there and I actually thought they were dead tracks when I rode over them because I never saw a train going down them at all. Looks nice from the outside definitely. Inside my apartment the ceilings are extra thin I swear the people above me are in my apartment but that’s what happens when you live in apartments so that’s not a big deal. If I had it to do all Read More

We moved here last year right before we went into quarantine. The apartments are spacious with valet trash, garage parking, and elevators in every building. The complex is also pet friendly with a dog park. They also supply poopy bags for you to clean up after your pet. The train was loud in the beginning but now we hardly hear it because you do get used to it. The office and maintenance staff are very helpful as well. We would recommend living here.

Management is horrible! Dirty hallways and hallways always smell like weed & cigarettes! Any maintenance complaints are not address! Not worth the money or aggravation! Stay away