Metropolitan West Chester Apartments

5 months after moving in my apt had bed bugs and fleas. Danielle and Colleen were very helpful, even visited my apt to get it resolved which it was quickly. I heard they were fired. After that I never got a resolution to the centipede/millipede issue, still a huge problem despite multiple bug sprayings. The issue stems from high humidity in apt and poor ventilation. Bring a mini hygrometer ($5 on amazon) to check humidity during tour. I've had multiple leaks in apt, the ceiling just randomly... leaks, the windows, and the bathroom. Maintenance is mostly quick to respond. A big concern for me is that the new PM won't visit my apt or even answer phone calls, will only email. But it is a safe community, convenient to town, and affordable. Plenty of parking but the recent threat of getting towed constantly is annoying. Past few months the building hallways have a strong odor, stench of poop, and newly stained carpeting which greatly decreases quality of life. Read More

I’ll be straight forward, pricing isn’t bad, but it’s NOT worth the headache or quality. Showering sucks because one minute the temperature is fine, then it suddenly becomes scalding hot to the point of had burns on my body to freezing cold! Parking is a nightmare since they don’t tow people like they claim they do, so lots of people park here especially for events in town. There’s always broken glass and garbage in the lots and in/ around the buildings. It’s quit dirty here. Lots of drug use... and people fighting. If you drive your vehicle will get damaged and since there’s no cameras the office doesn’t care and won’t do anything about it. The maintenance guys are great, but fair warning… nothing is new here, all appliances are used and when you move in, do a deep cleaning because these people do not do that! They claim there’s quiet hours, but there’s not… there’s not much reinforcing of policies unless it impacts the office…. They don’t really care about the residents. There are far better places to rent from than here! Read More

I moved to this wonderful place on August 1, 2020 and strongly recommend it to anyone. Anthony and Danielle were available to show me the apartment, answer any questions and helped navigate the move in details. They both showed professionalism and kindness for the many questions I had, and always made me feel welcomed! The living experience here is tranquil, lovely, clean, and service requests handled with ease. This property is the place to be!

You will be nickled and dimed for everything when you move out.

We were charged for broke window screens. The screens were about 3-5 feet from the ground and were subjected to all types of weather over 3 years. We were charged $75 for broken screens.

We got none of our $500 security deposit back with total charges of $1068 which we got down to $681 after finding mistakes in their charges.

Also my friends who lived there had multiple bats come into their apartment.

West Chester is a... beautiful town with a lot to offer, you can do much better than living at a place like the Metro Read More

Horrible management. Their priorities are all over the place. Fire alarms will go off or power will go out and they won’t tell you anything unless you ask. I found human waste in my washer and they barely cared but sent out a memo about a BROOM on my balcony. Obnoxious. Not worth the money.