Hickory Hills

Maintenance department is terrible. Emergency line will take 30 minutes to place a ticket to a tech, if they even bother to place a ticket at all. Office staff is all smiles and apologies when there's problems but make no efforts to keep any promises. The buildings are run down, they have problems with their smoke detectors working, and only help out residents with problems when there's threat of taking action like calling the fire marshal.

Very close to McCandless Crossing and North Park. Feels very private and peaceful, especially with all the trees around the property.

While I am not a tenant myself, my fiance is, so I am in his apartment and around the complex quite frequently. I have personally had to endure quite a few very unpleasant situations while being here. The two most recent were by far the most upsetting.

About two weeks ago there was a knock on the door while I was in the living room doing some cleaning. I opened the door to find a maintenance man standing there, facing down the hallway and not even looking at me. He proceeded to throw a letter… at me as he was walking away and said nothing other than "Here, take this." My fiance wrote to management about the situation and rude behavior and they excused his actions entirely.

Yesterday, I experienced something far more distressing. Again, I was in the living room area when there was a knock on the door, only this time the door was almost instantly opened by a man stating 'maintenance'. Unfortunately, for me, I was not fully clothed at the time. I quickly covered myself as best I could while fleeing the room and yelling for him not to come in because I was not dressed. The man said "Okay, thank you" and closed the door slightly but still stood there. I went and dressed and returned to the door to see what was going on. I was greeted by the same man who had thrown that letter at me a couple weeks earlier. He began chuckling and said "I always knock and then open the door to say 'maintenance'. It's okay though, I don't look." He then told me he was just there to say the water had been turned back on and then he left.

This was not a matter of emergency. He did not need to, nor ask to, be let into the apartment after I answered the door to perform any maintenance. There was absolutely no reason to so quickly barge into a tenants apartment.

I don't know how to properly put into words not only the embarrassment this has caused me, but also how violated I feel after such an invasion of privacy. I would highly suggest to any fellow women, anyone with children, or anyone who simply enjoys having privacy in their own residence to look elsewhere for a place to call home. Read More

The walls here are very thin and all kitchens and restrooms are built beside each other so you will hear all your neighbors very clearly here.