1/23/26
Unprofessional Management
I struggled with a persistent roach infestation throughout my entire tenancy at this property—from the time I moved in until my departure nearly two years later back in late COVID period. I repeatedly requested pest control services. While staff occasionally responded, they often did not, and when they did, the treatments were ineffective. Some other residents on my floor experienced the same problem, and at least two neighbors were very vocal about it.
I remained patient and cooperative and... chose to work with management rather than report the issue to local authorities, largely because I was unaware at the time that this was even a reportable condition. During my final year, I independently discovered a powdered roach treatment that was effective and was finally able to keep my apartment pest-free.
Upon moving out, the property confiscated my security deposit and applied exorbitant, itemized deductions for unrelated reasons. When I wrote to the property manager to dispute these charges, I was met with insulting language and was unjustly accused of being responsible for the roach problem.
Unfortunately, this experience revealed an extremely rude and unprofessional attitude from management—something tenants may not encounter until the moment management believes it has nothing to lose by behaving this way.
Review from Apartments.com