1321 Lofts

The staff is quick to respond to any work orders. Couldn't be a better location for people attending USC while also liking the downtown area. There is a construction site right across the road also some occasional pests/bugs.

Overall, the management is doing everything they can to improve the experience but some things are out of their reach.

1321 Lofts has an excellent location in Columbia. Almost everything is walking distance + soda city market on Saturdays is right there!
Amenities have everything you need, and leasing office and maintenance is EXCELLENT!! They respond to your requested within seconds, everything gets done within 24hours and there is always someone ready to help!
Never felt unsave in the building and the people who live there are all nice to issues.
There is some stuff which is beyond control of the building... such as the construction happening right right next to it, but obviously cant blame that on the apartment.
Enjoyed living here. Read More

I stayed here for just over a year and really enjoyed it. It was very clean, quite and the onsite staff was amazing. Great job Brandi and Justin!

My apartment is a nice apartment, the location is great, but there are consistent failures to make timely repairs and respond to repair work orders.

Additionally, the move in process is disorganized, unprofessional, and overall awful.

Once you've moved in, as long as you do not need assistance from the office, the experience of living here is quite pleasant. Hallways and common areas are kept with a reasonable level of maintenance.

The only significant complaint that I would have about my... apartment itself is the laundry machine that is provided. During the tour, expectations were set that the machine would take about four hours. But in my experience, it takes on average six hours, and up to eight hours, to do one small load of laundry. While having anything at all in the unit is a plus, these machines are truly awful. If you try to open it after pausing during the drying cycle, or soon after cycle completion, it locks and will not let you open the machine until it completely cools down.

Lastly, some of the staff are pleasant people, kind, and helpful. However, some staff are rude, unprofessional, and uncaring.

In one specific instance, I went in person to the office to get assistance with a work order that was not being acknowledged via email (the designated and only way to submit work orders) and the staff member kept interrupting me over and over again telling me that I had to do things that I had already done, which they would have known had they taken the time to listen to my two minute explanation of the problem I was facing.

Overall, this property is ok. I love the location, and the facilities available are good. Poor service from the staff really holds this apartment building back from being great. Read More

Brandi, the community manager, at 1321 Lofts is amazing! She is on site & helped me find the correct apartment for my needs. This is a great location with spacious apartments. I like all the amenities within the apartment besides the 2 in 1 laundry unit that works slowly. I had some issues with the laundry unit when I moved in but maintenance has been excellent till now and replaced my unit within 2 days. I don’t really care for the pool or gym much, you’ll probably have to get a membership... elsewhere.

If you’re new in town, need a place close to downtown on a short notice, look no further! Read More