Hampton Courts Apartments

Anthony and jay are the best staff this place has ever had... i have lived here 10 years

Before moving in I called several times & never received an answer. I drove down on my move in day & the woman in the office told me I had not signed my lease. She told me my original leasing agent no longer worked here. I was confused on why this info was not communicated earlier but instead on the day I’m supposed to move in! I waited over 2 hours before I was given keys. The property manager was in the office & was not helpful & honestly seemed uninterested in trying to help sort the… situation. The unit looked NOTHING like I was shown when I visited. I told the woman right away I would like to stay in another unit & she tried her hardest to do the opposite. She had no concern for my family & I in that we had driven several hours with a moving truck that needed to be returned by a certain time. After begging her to find me a new unit, and calling the property manager, she did & promised the same rental rate. I have been here just over a month & my account is still incorrect despite asking numerous times to fix it. The unit still does not look like the ones I was shown on my visit either. The complex claims to have updated features outside & inside but the outside of the buildings are wooden & damaged. the inside has outdated baseboards that you would find in a grocery store or no baseboards at all. Instead of fixing damages in units they are painted over, and the paint is peeling in several places! Some areas don’t even have lights. The cabinets are also not the cabinets they claim on their website. They are old cabinets with a few coats of brown paint on them with wooden doors attached to the front of them. The paint underneath is old & peeling. when I told maintenance he said that I would have to repaint it myself if I wanted it fixed. cats are in front of my apartment, lizards, bugs, etc inside of my apartment & when I put in a work order for pest control, they marked it complet but pest control never came! I asked for new window screens bc the current ones are missing or ripped from the person before me & that work order was also marked complete yet my window screens are in the same condition. This has happened several times, placing a service request but not being completed. they say they’ll get back to me & never do. I am very disappointed with the service I have received over the last month. Its sad moving to a new state, starting a new program, and not even being able to enjoy the place you live Read More

DO NOT MOVE HERE!!!!! This place is literally the worst apartment complex now that the owning company has changed. Ever since we have lived here, we have had problems with maintenance and the complex over all. It took MONTHS when we first moved in to get our washer and dryer installed, along with the apartment we moved into being trashed even though it was “inspected”. Now, management has changed and it’s taken us WEEKS to get simple work requests even looked at, and now, the maintenance crew… will literally throw TRASH you take out onto your back porch. DO NOT MOVE HERE!!! Read More

It is not a fee from the credit card company, it’s a fee from the portal you use so if people pay online there is an extra $30 added to your total rent.