6/18/26
Verified Renter
I feel that the people in the office should be honest to the people that they are showing these apartments to especially when it comes down to the extra things that we have to pay make sure you tell all of it cuz if I sit there and ask you is there any other things that I would have to pay outside of your water your sewage your trash which I didn't know was two different charges they went up on all the prices be honest about it don't lie because that's what they did to me they lied and I'll... never forget it you don't have to hustle people into moving into these apartments and then once you get them in the lease you sitting there like Pat each other on the back yeah I got that one yeah I'm highly upset over that I ain't never going to get over it either
Review from Apartments.com
Property Manager at Cortland Hickory Hollow responded to this review
Thank you for sharing your experience. We are truly sorry for the confusion and frustration you felt because that is never the experience we want anyone to have. We work hard to be fully transparent about all costs, and our website includes an all... inclusive price breakdown so residents can clearly see every charge upfront. We apologize if this was not communicated clearly during your visit, and we appreciate you bringing it to our attention. Your feedback is important, and we will use it to ensure our team continues to provide honest, thorough, and consistent information to everyone we meet. If you'd like to discuss your experience further or if there is anything we can do for you, please feel welcome to reach out to us at hickoryhollow@cortland.com.
-Your Team at Cortland Hickory Hollow










