Hunter's Point Apartments

As a former Assistant Property Manager, I understand how this business works—and unfortunately, this community does not operate with integrity or true care for its residents.

We were sent to collections over a $130 water charge, while I was still in active email communication with the assistant manager trying to resolve it. We later received a final email simply stating, “Sorry, but it’s already been sent to collections.” No final phone call, no effort to work it out—just handed off without... warning.

To make matters worse, the final balance was never properly mailed to us as required. Instead, it was only emailed to one of the two lease holders, leaving the other completely out of the loop.

Since receiving that collections notice, I’ve been emailing the assistant manager, the property manager, and even the regional manager every single day—and have yet to receive a single response. The complete lack of communication is beyond frustrating and unprofessional.

If you’re thinking about moving here, please know: once you’re no longer under lease, you’re no longer a priority. They’ll protect their bottom line before they protect your rights or your record. Read More

I really enjoy living here its been very convenient for me and my family. Maintenance has been amazing and quick to respond. The office staff is friendly and professional.

Do not move here. My apartment has flooded MULTIPLE times, everytime it rains a decent amount.. along with atleast 4 other units around me. I am aware that the guy before me moved units because of this problem and it was never resolved. Also worth mentioning the amount of times I’ve had to call pest control due to roaches. When I called about the issues management met me with hostility and told me that “everyone else deals with bugs too” along with a completely unnecessary attitude. Complex and... management as a whole were very disappointing. Read More

Only live here if you like your neighbors hearing your conversations and you want to pay 60-70 a month for water and sewer since they charge triple the standard sewer rate charged by the utility provider.

The Springs at Chattanooga, is a wonderful place to live.
The apartment complex is just close enough to the city allowing just a couple of minutes of driving to be at the mall, restaurants, and great shopping, yet in a spot that seems like its out in the country.
The complex is brand new and has a lot of nice amenities that come with your lease.
Moving from my older home, I have a lot more money to put back just on the utilities saving in our efficient apartment.
We have the upgraded model with... stainless steel GE appliances and gorgeous granite counter-tops throughout.
A second floor balcony is also a nice feature for my family.
As a plus all apartments have their entries right to the parking lot, which sold my wife, she did not want to be on stairs or and elevator with a stranger.
The gated community atmosphere also adds to security of our family.
The only downside from making this 5 Stars is the Deal they have with Comcast, they only allow Comcast on the premises, which they legally cant say another cable/internet provider cant be used, but they can keep them from accessing the property. EPB is another local service with 1 GB data with TV and Phone for a lot cheaper than Comcast.
The top speed with my Comcast is 80 Mbps, which is not bad, but it nowhere touches what could be had through EPB and at a cheaper rate. But thats just my rant and it is not enough to dismiss the Springs
This was definitely a positive move for our family, and we would do it again. Read More