2/12/20
Poor management poor attitude
I applied for this place and was upfront about previous financial struggles in my past recently and had finally gotten around to fix them. The woman who I had spoken with over the phone acted like this wouldn’t be a factor because I had resolved the issues and when I asked her if any other determining factors were in play she said no as long as I met the income requirement. When I got around to the credit portion they still didn’t act like this would be an issue. Then I call to check on the... progress and a different young woman answered the phone and said that they changed their mind and that my credit wasn’t high enough which they said there limit is one person needs at least 650. Granted I was in the lower 600 end and my husband was above 650 and we do understand that credit karma is behind but we went though and checked it ourselves and it was not below 650. She was very ignorant about the situation and very smug I had even offered to get my mother as a co singer who has a significant credit score or even pay 2 months ahead to reassure them. That wasn’t enough and she said they never do things like that. But then the lady I first spoke with during this situation was all smiley like everything was fine and when I brought that to her attention about the ignorant manager and front desk person she decided to change her tune she even said before I explained what happen they do stuff like that all the time. I wasted 2 weeks on these ppl and 2 fees on credit report. I will make sure this is on every social media and platform I can find so someone makes sure they know what they are signing up for. I didn’t know people are ok with being mean to ppl like they were. It was fine we weren’t approved thanks for helping us dodge a bullet but you should never talk down to people they way you people did me.
Review from Apartments.com
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