The View at Shelby Farms Apartments

Have to pay a mandatory "trash valet" every month just to have my trash and all of my neighbors trash sit outside for days because no one picks it up on the days they say they're supposed to. And all the disposal sites in the property are filled to the brim with trash so there is also trash all around the dumpsters. This place is so poorly managed, not to mention the two crater sized potholes that have been in the middle of the main roads through the complex for months now. I wouldn't bother... touring or thinking of leasing had I known Read More

I was scheduled a viewing for 4PM and when I got here the door was locked and had a clock that said they will be back at 9:30.This is very unprofessional and acceptable.I drove almost an hour to view this apartment !!DO NOT MOVE HERE!

This is the most disgusting apartment complex I have ever experienced. The plumbing is trash. Your apartment WILL flood. One or more of your appliances WILL go out. I have had to call code enforcement SEVERAL times because Maintenance is grossly incompetent and dishonest and the people who should care DON’T.

the view at Shelby farms.” I’m disappointed in the communication between management and I. I’ve been waiting for the lease to be posted online so that I can review the terms of the lease before relocating/signing. It’s been two weeks and I still have not received my lease but I have sent a large amount of money to the property. The property has been unorganized from the moment I stopped by September 1st to view one of the units. It looks as if the leasing agent “ashley” is the only one on the... property trained to do everything, but she is extremely busy at all times. Please get ms ashley more help in the leasing office. I haven’t even fully made it into a unit here yet, but I can tell it’s a bad choice already. Read More

I don't know how a management team can be this bad. I don't even live here, and I don't want to live here.

I show up on a Thursday afternoon to get information on the apartments. The lady at the front desk gave me the information I needed and then helped me schedule an appointment for the following Sunday at 3:30PM. I drive all the way to the apartment at 3:10PM, and I see that everyone is leaving the office. I ask what's going on, and she tells me that she forgot to tell me it was a holiday... (it was Juneteenth) and that they were closing early and asks if I can just come tomorrow.

I wasn't mad at the fact she forgot it was a holiday because it's normal to be forgetful. But I left a voicemail early that day since nobody answered the phone if I could come early since I had nothing to do and she claims she never received a voicemail. I am bad because she never even left a message or called to let me, the person she helped schedule, know that they were closing early so I wouldn't have to drive all the way out.

The second time I tried coming in was a few days later. This time, it was a different lady. She just got back from vacation, so she wasn't sure what apartments her co-workers were showing people. Long story short, after waiting for a reply from her co-workers, she tells us that she knows an apartment she can show me, but it has some damage. I said it was okay since I just want a general idea of the apartment. Right before we get ready to leave, she realizes that she does not have the keys to her car nor to the golf cart. Nobody is replying to her. Her solution is to show me a virtual video that I could just find online of the apartments. I came to see the actual place, not a video. I have no problem walking to the apartment even if it's far, but she said no because it was too hot outside (C'mon, I've lived in other places with temperatures way higher than Memphis).

I should not have to go through so much hassle just to see an apartment. Read More