Summer Trace Apartments

This company does not care about its tenants. I have been staying in one of their complexes for a year. The property is not well kept, they have yet to repaint the lines in the parking lot but allow the tow truck to tow cars in a gated complex. The ceiling in my master bedroom and kitchen leak when excessive water is present such as rain. They continue to send these “handymen” who can barely do their job. One maintenance guys flooded my apartment trying to fix the dishwasher. The others left… drywall and puddy all over my bathroom. Bother came to fix the stove and it still burns extremely hot on level 3. According to 18 CG Policy line 8 these are excessive damages. The property manage refuses to contact corporate, they keep replying to emails out of chain and under different subjects. I’m being told my issues are not “active” but when they were I was not offered a transfer. Because they are not active I can not request an emergency transfer however they can deny for late rent in the last 6 months which apart of the very same policy.

My suggestion do not move in to any 18 CG. Properties. They are poorly managed and kept, their police’s are to cover them and only them
and it very unprofessional I’ve been waiting for two weeks to speak with a representative from the corporate office. Read More

The staff does not care about you, they only care about money. Air and heat never fixed after a year, water damage from upstairs apartment. There is lots of theft, cars broken into, packages stolen, mailboxes broken. Junk cars are not towed. They do not do anything about unruly neighbors or clean the hallways and walkways. The lease does not have any provisions about you getting robbed or being in an unsafe location. The gate rarely works.

The property manager and staff act so nice when they first meet you. Once you’ve signed the lease, you are fair game. Me and my boyfriend stayed there for three years, not because we wanted to but because we couldn’t afford anyplace else. There was only three maintenance men and work orders never get completed. Dealt with water damage in ceilings and mold for 6mnths. “Lost” our money order for rent. Ended up being charged $500 after we moved out for damages due to the water leak. I Wouldn’t wish… these apartments on my worst enemy. Read More

After reading some of the reviews... I would have to disagree I loved these apartments I always enjoyed the peacefulness and the apartment always felt like a home never an apartment... I mean when yu move into apartments you can’t just expect to not hear your neighbors.some things are just out of management control but I know Cindy and Gary are very nice and understanding and we always felt safe mod was always patrolling the apartments. I would have renewed my lease if it hadn’t been for my high… risk pregnancy. they made me and my fiancé feel right at home on our first visit. If you want your moneys worth summer trace is the place to call home. Read More