Haven at Charlotte Apartments

This property is unbelievably mismanaged. The key fob system for the entrances and elevators has been inoperable for months and the garage door has been left open since February. After bringing up my concerns regarding safety, there have been 0 actions taken to restore the building's security controls.

Due to their complete lack of concern for resident safety and security, several vehicles have now been broken into with no responsibility taken by the property for their complete negligence... .

Aside from the complete lack of functioning security, it is poorly built, maintained, and rarely cleaned. The elevators, hallways, and common areas are frequently covered in visible filth. They have also been allowing the garbage rooms to fill with trash to the point that they are no longer accessible.

The office staff are very kind and helpful, but the management above them has completely disregarded their residents. Read More

This property is unbelievably mismanaged. The key fob system for the entrances and elevators has been inoperable for months and the garage door has been left open since February. After bringing up my concerns regarding safety, there have been 0 actions taken to restore the buildings security controls.

Due to their complete lack of concern for resident safety and security, several vehicles have now been broken into with no responsibility taken by the property for their complete negligence... .

Aside from the complete lack of functioning security, it is poorly built, maintained, and rarely cleaned. The elevators, hallways, and common areas are frequently covered in visible filth. They have also been allowing the garbage rooms to fill with trash to the point that they are no longer accessible.

The office staff are very kind and helpful, but the management above them has completely disregarded their residents. Read More

Alex was very informative and made me feel so comfortable. This is such a nice building. I will be applying in the summer when my lease is over.

I recently had the pleasure of touring Haven at Charlotte in anticipation of moving there when my lease expires in December. The building itself is stunning, featuring modern architecture and well-maintained amenities that truly enhance the living experience.

What stood out even more during my visit was the exceptional customer service provided by the leasing manager, Alexandra. From the moment I arrived, she created a welcoming atmosphere that made the often daunting task of apartment hunting... feel enjoyable. Her extensive knowledge about the property and the surrounding area was evident, and she was more than willing to answer all my questions with transparency and clarity.

Alexandra's positive attitude and approachable demeanor transformed the experience. She addressed my concerns with accountability and provided thoughtful solutions, making me feel confident in my decision to potentially call Haven at Charlotte my new home.

In a competitive rental market, exceptional staff like Alexandra are invaluable assets to any property. She deserves recognition for her hard work—perhaps even a raise! I left the tour feeling optimistic about my future move and eager to settle into this beautiful community. Highly recommend considering Haven at Charlotte for your next home! Read More