4/18/25
Maintenance does nothing
Paying for amenities we barely get to use. The second bathroom shower has never worked, always cold, no worling vent. The downstairs bathroom barely has light (1/3 works), the toilet seat is broken. We pay for pest control yet have a new infestation weekly. And maintenance opened a whole in the wall in the upstairs bathroom saying it was for the water heater, never closed it, and now bugs keep crawling in from there. And the key they give you barely opens your door.
Review from Apartments.com
Property Manager at Stewarts Ferry responded to this review
Thank you for sharing your feedback. We take all resident concerns seriously, and we want to address this matter appropriately. We understand that this situation is upsetting and would like to clarify that we are following proper procedures in... accordance with the terms of the lease agreement. We want to ensure that all matters are handled with the respect and care they deserve and we remain committed to upholding our community standards and ensuring a comfortable environment for all residents. Please reach out to me directly at jamee@stewartsferry.com Thank you for your time. Jamee Dupuis, Business Manager