Edison Austin Apartments

Edited review: I reviewed this place when the nice guy (ray - no longer works there) gave us a tour but I should have never done that. From the jump the staff kept messing up our move in papers - telling us rent for first month would be one price then changing it the next day and a few other annoying clerical issues From constant maintenance issues all around the complex to lost mail and packages - there has got to be a better place for you to live. I’ve never left a bad review on an apartment... complex but I really hope this gets to someone high up who needs to see it. Our A/C was out BOTH summers we have lived here and it’s still not back on from this summer but thankfully we will be out of here soon (i’m tired of dealing with this and constantly being told it will get fixed but nothing ever happens). The utility charges are insane, even with our a/c out and if we were out of town for the month, we were still paying a very hefty price for utilities. The staff is nice but it’s just starting to feel like a ploy so you feel bad for leaving a negative review. Felt inclined to write this now rather than when we are officially gone because of this lovely piece of art I saw in the main elevator today (pictures below). In conclusion there has got be a better place to live in the area and if they give any sort of issues or push back with crazy move out fees/security deposit refund - I will definitely update. Read More

Staff pretends to be super sweet when they want to get you the apartment, but that is the only time they are nice to you. The minute you sign the lease, they change the personality.
1.There are about $400-$500 worth of extra charges that they add on top of the apartment lease. Some are mentioned in the lease some are not. You have to pay extra for parking even if you dont own any car.
2. Sometimes if the courier service brings the package to the leasing office instead of bringing to the... apartment or building, they will take the package and hold it without informing anyone. When we contact them inquiry they simply deny receiving package and won't even try and help to locate the package.
3. They will enter the apartment when they please without informing you about it. You cannot change the locks because that is written in the lease.
4. AC will be off for weeks during summer months and you will be helpless.
5. There is no option the break the lease.
6. Security is a joke. There have been multiple apartment break-ins and multiple car break-ins.
7. AVOID THIS PLACE. Read More

I lived here for years and unfortunately had the worst experience when the connor group took over in 2022.

My unit was recently broken into by 4 strange men while I was out of town. It was completely ransacked; every nook & cranny was raided. My car was stolen as well. The leasing managers assumed this was my fault and refused to break my lease early & refused to notify the community as It would “instill panic”. The connor group offers no lease break policy and claimed that I should still... remain on the contract since locks were not seemingly tampered with. Once video footage was found, this theory was proved incorrect. These men opened the bedroom window on my ground floor unit, climbed into the bedroom, stole $15k in personal property & even came back multiple times. The Connor Group did not compensate me in any way or form.

Aside from that cherry on top, the connor group struggles to complete maintenance requests without being hounded & struggles to generally communicate with residents.

I had to seek out an appointment with a property manager to speak about 9 months worth of issues- leaks, trash, broken glass, safety, etc. You pay $350/ month in fees for lack of safety or cleanliness. Staying on top of your needs at this complex is a full time job on top of your main job.

I cannot express the agony they put me through this past year and am so grateful my lease was ending. Read More

I have too much to say but I'll give you the big reasons:
1. The gates nor doors going INSIDE our complex have worked since I moved in (4 months ago)
2. My wife's car got broken into
3. My motorcycle got stolen
4. The halls are always filthy and smell like marijuana
5. The office staff only cares about getting your money - no sympathy at all.

Wish I had more characters to use - don't waste your time applying or touring.

My motorcycle was stolen yesterday, our car got broken into last month. The gate has never worked, doors have never consistently worked more than a day at a time. Hallway either smells like weed or sewage depending on the day. Turn around, don’t drown.