Skyline at Barton Creek

After being at skyline since before the new management, my girlfriend and I came back to hangout with some of our friends and as we were waiting for them to get to the pool..

Unknowingly, we had our dog with us becuase we were traveling with him, and didn't know they had a "strict" no dog inside of the pool rule... as I was swimming a RUDE lady came out to yell at me that you "CANT HAVE THE DOG HERE YOU NEED TO LEAVE IMMEDIATELY" I looked up and realized she was yelling at me in front of… literally everybody and watched me like a hawk to make sure I was complying as I did becuase I'm respectful and will respect the rules of a place... but definitely did not have to be this rude.

As we walked out we gathered our things as soon as possible and were still being watched as we left, and not only were we watched, she greeted us at the gate we walked out of again the most RUDE AND DISRESPECTFUL person I have ever dealt with over such a small thing.

She began to question where I live and I told her simply that it wasn't necessary for me to give you any information of mine becuase I was leaving (like I wanted to stay there anymore anyway lmao) and continued to press me for information following me out of the area to make sure I "complied".

Worst experiences with this new management, and they tow for profit which is even worse... probably time to teach the office workers to have respect? But it probably won't change becuase the management doesn't care anymore! Read More

The location is great but the apartment quality is very bad. Our "renovated" apartment had holes in the wall, the new bathroom hardware was not secured in the wall, we had an analog thermostat that we couldn't read, then we had constant air conditioner and furnace heating issues for several months taking multiple repair appointments. Maybe most importantly the hot water went out half a dozen times for a total of about 2 weeks time while we've lived here. This place is not managed well.

This is the worst apartment complex I have lived in. Besides the age of the building causing difficulties in using internet & old windows letting drafts in... any new construction is not done any better. But the real problem: if you ever complain the staff will do nothing about ur complaint as well as becoming vindictive. I have video proof that the my son & I were kept awake for6 hours due to the next door neighbor... they never responded to me. At the pool, dog owners let their dogs run free… even aggressive ones— foul language is allowed in front of children & people completely drunk or on speed will run around the pool at night & compete in who can play the loudest music. They allow aggressive dogs but if my cat somehow gets out - they put notices on the inside of my door while I’m away (for seeing my cat out) & lastly, I spent a year cultivating plants in the local garden & they ripped the entire thing out without notice. Do Not Move Here!!!!! Read More

I spent over a year at Skyline, and I really enjoyed my time. When I arrived they were transitioning from new ownership, and a bunch of the facilities were in terrible shape. But over the year, they really fixed everything up and modernized the place. The new laundry center is especially awesome. They repainted a bunch of exteriors and the place looks great.

My apartment had a great size for the price I was paying, maintenance was dispatched quickly with a single phone call to the office, the… pool was _awesome_, and the location was great - a 20 minute bus away from downtown, shopping centers, the Barton Springs Road cafes/restaurants, and right across the road from the Greenbelt. Being next to a Tacodeli and grocery store was awesome too. The staff were always incredibly helpful and promptly responded to issues, especially Serene and Trista. They were really helpful when I was planning my move to Austin from Australia and spoke to me on the phone for ages to help make sure everything was OK when I arrived.

The one complaint I have is that mail delivery occasionally failed. Amazon was usually fine, but other delivery services would often just give up if they couldn't fit a package in my mailbox. There's big lockers for delivery, but they've been broken/unusable for a while.

Overall I found the apartment had a great location, great price point, responded quickly to issues and had helpful friendly staff. Great first place to live in Austin! Read More