Marbella Bay Apartments

I’ve been a tenant at Marbella Bay for 6 years and have NEVER had a problem. Property is well kept, parking is safe, neighbors are quiet. and if you do have an issue they do their best to make things right. On site manager Ms. Wanita is amazing! Always ready to address any issues in a timely manner and going that extra mile, even after hours to check and follow up to make sure everything is handled.

Poor management, maintenance has a turnover rate of about a month.

Not enough parking for the units unless you pay for a covered spot and then they take up what little parking there is with a gigantic dumpster for several months. My fridge didn’t work when I moved in and it took 2 months to get a new one and when I got a new one, the old one was left in front of my door for several months. No communication between management and tenants. Most of the amenities aren’t accessible after business hours. There’s a gate, but it only works half the time. Water... staining of the ceiling of my unit from The freeze that still hadn’t been fixed since I moved out in December. Now, 2 months after I’ve moved out apparently they don’t have it on record that our keys were ever turned in and now I’m being charged an extra 6 days rent and a late fee. Just go somewhere else. Read More

Getting the management to do anything is like pulling teeth. Work orders to fix issues in the apartment are unfulfilled constantly, they spray for bugs every 2 months because of issues apparently with other units & they let anyone and everyone have pets so dogs are constantly pooping in the walkways and barking extremely loud and they do not clean the pool at all. Half the time the pool is closed because they don’t feel like cleaning it. Residents are constantly babied with management’s made up... rules and periodic emails are sent out about how residents “have to live here” otherwise they are fined $100+. I’ve lived here for two years and moved in soon as the old management were bought out. I will not make this mistake again. Management, do better. New people looking for somewhere to rent, do not live here. Read More

Where do I start? From lack of information coming from the front office, to horrible follow up of maintenance issues, being told that noise complaints are not the problem of the apartment complex management, to rent going from paying online to checks to BOTH AT THE SAME TIME, from one site to the other without any information really flowing to the residence... I have lived in apartments on and off for the last 20 years all over the country and I have NEVER lived in an apartment where I want to... tell more people to STAY AWAY. There is SO MUCH MORE, I would add, but I am limited by the amount of characters I can post.... Especially considering the average rent prices at this apartment complex my honest advice, LOOK ELSEWHERE.... Read More