7/20/26
Brand-New Building, Ceiling Fan Waterfall, and Nightmare Management.
I want to warn future tenants. Even though this is a brand-new building that opened in December 2025, water literally sprayed out of my ceiling fan during a heavy rainstorm on June 19, 2026, while the lights were on. It was a huge electrocution hazard and incredibly dangerous.
Management's response was terrible. My apartment was completely unlivable, but they refused to pay for my hotel stays or food. Even worse, they still charged me full rent for the days I couldn't even step inside my... apartment!
They did let me move to another unit, but they refused to cover any moving costs. They just coldly told me to 'use my own renter’s insurance' for everything.
This whole experience has been a nightmare. Now, every time it rains, I get severe anxiety, worrying that water will spray from the ceiling again. Think twice before moving here.
Review from Apartments.com
Property Manager at EVIVA Trinity Mills Station responded to this review
Thank you for sharing your experience. We deeply regret the distress and inconvenience you faced during your time with us. Your feedback is invaluable, and we are committed to addressing these concerns to improve our community. We invite you to... contact our office at 1 844-744-7705 or evivamgr@willowbridgepc.com to discuss this matter further.
Sincerely,
The EVIVA at Trinity Mills Station Management Team












