The Ivy

We moved here two years ago and it was great but its a completely different place now. Hot water is not consistent, they cant manage the trash, and changes in staffing and management has made it hard to get anything done. Issues are piling up and dont seem to be getting by better. Dont move here unless serious changes are made.

We’d hoped this would be a ‘decent’ place for our daughter who is in her final semester at A&M. It’s certainly not the nicest place in town, but it appeared decent. It’s not. It’s a joke and quite honestly uninhabitable. They have a SERIOUS roach problem. We’ve requested pest control since the day of move in, 4 weeks in a row. The bugs don’t seem to care or this place is using a terrible/cheap pest control service. We were notified today that a boiler busted and the apartments will be without… hot water for SEVEN days. When asked what sort of concession on the rent would be made the answer was just ‘it’s out of our control’ and ‘that’s not how it works - it’s in the lease’. Nice. So we get to pay rent for the full 30 days and go 7 of those days without hot water and the apt complex has zero liability. Move-in: where do I start. The complex has banners all along Harvey touting ‘Move-In Ready’. HA! No. They. Are. Not. Filthy air vents, a bathtub with a knob sitting on the side of the tub, and a door with so much water damage it clearly needs to be replaced were just a few of the items noted. Not pictured - 2 broken drawers in the kitchen, a broken window, medicine cabinets with half the mirror missing, the list goes on. Next fun item, the complex apparently wasn’t ready for school. Even though they sit in the college town with the 2nd largest university in the entire country, they were not prepared with enough parking permits on move-in day. So they issued a temporary, which was a piece of paper with an expiration date. Why an expire date? Who knows. Oh wait, I know - for the tow companies they’re in bed with. You know what comes next, the stupid piece of paper expires and a day later the car is towed…from the parking lot we’re paying rent to park in. Unbelievable. Oh, and come to find out the parking stickers came in but no one decided it would be a good idea to send a tenant wide email about it. Tenant wide emails about picking up one’s dog poop are a regular occurrence (which clearly don’t apply to everyone), but an email to notify the tons of kids that they weren’t prepared to give parking stickers to was apparently not considered. We’ll that’s until I brought it up. There’s more but this is long enough. Just do yourself a favor and look elsewhere for housing. Read More

service was awful! room was dirty! service staff was also not at all helpfull!

Oh man it’s a house of cockroaches with poor management. Hope to move out soon