6/27/25
Three reasons to not live at the london
Three things that the London has done poorly that I don't think you should live there.
1. Had my car towed even though I had a parking pass. Went outside and was preparing to go on campus to take an exam and found my car was missing. Apparently they somehow didn't see my parking pass and decided to tow my car. Missed my really important exam and was forced to spend the money on a uber to pick on my own car that they towed by accident.
2. Caused hundreds of damages to my car by installing speed... bumps that are too big for normal regulation size. Every time I drive through the gate my frame hits the speed bump and I took my car to the shop this weekend and had to pay 397 dollars due to the fact I have a sedan and they don't know how to make speed bumps.
3. Earlier this year I did actually choose to resign my lease and even though they have spots available they decided to kick me out of my apartment for an entire month while I am in grad school. Going to be homeless and driving 4 hours every day to go to grad school because of their poor planning.
Review from Apartments.com
4 People Found This Helpful
Property Manager at The London responded to this review
Regarding the parking concern, we understand how stressful it is to have a vehicle towed, especially when you believe a valid parking pass was displayed. Towing decisions are typically made based on enforcement guidelines in partnership with our... parking vendor, but we encourage any resident who believes there was an error to contact our office so we can review the incident and documentation with you directly.
We also appreciate your comments regarding the speed bumps and vehicle damage concerns. Property safety features are installed to meet community safety standards, but we understand that vehicle clearance and driving experience can vary, and we are willing to review any specific concerns or reports related to damage through the appropriate channels.
In regard to your lease renewal and housing concerns, we take resident housing continuity seriously and regret hearing that you feel there was a lapse in communication or planning. Lease renewals and assignment of units are based on availability and timing, and we would need to review your specific lease details to address what occurred in your case.
We would like the opportunity to look into all three concerns further. Please reach out to our office directly so we can review your account, towing records, and lease history in detail and work toward clarification.