University Trails Apartments

University Trails Move in fall 2025 Absolutely no communication beyond “starts at 10am”. An email about what to expect and where to park and the fact that if you don’t move in on the Friday, you can’t come on the weekend because their office is closed! Saw some poor girls get stuck because of that. Just more email communication in general would help so much. Staff is friendly and helpful though, and the place is nice enough once you get maintenance to fix everything that should have been done in... between tenants. They hadn’t even vacuumed after putting in new carpet, there were strings and fluff pieces everywhere. Read More

Mold with in the apartment I had mold on my cabinets and they just painted over it. There’s still mold within the cabinets. This isn’t the first or second time my entire unit has complained about mold issues.

Completely replaced my sink! I had a small hole in my sink and instead of just filling it they completely replaced my entire sink! I am very grateful 10/10.

After living here for a year, my current roommate and I decided to resign because we did not mind living here. I recruited someone else to sign in place of my other roommate moving out. They contacted the roommate moving in and told her I was not on the lease. I had resigned with them in December and they canceled the lease without contacting me once because my garante did not receive their email for the resign. I found out at the end of May that I did NOT have a place to live for the next... semester from my ROOMMATE! Utrails NEVER contacted me and never told me they canceled my lease. When I contacted them about it they basically said that I could not be helped and that the units were sold out so I would have to find somewhere else to live. They also said my roommates could not be helped even though I RECRUITED THEM and they wanted to live with ME. Now I have no idea where I am living for the upcoming semester after utrails completely screwed me over with no remorse whatsoever. Read More

I haven’t felt comfortable living in my apartment since December. The contractors hired to renovate the complex are extremely inconsiderate and have left the place worse than it originally was. Paint is ALL over the place, entering our units without notice, leaving trash EVERYWHERE, and being ridiculously loud at 8am everyday. The property manager is terrible at communicating and has lied to me on several occasions. I would never recommend this place to anyone, I hate living here. I don’t feel... respected at this place at all they just treat you like another check, absolutely disgusting and wretched place. Read More