The Bay Club

When I moved into my apartment at Bay Club, I was immediately greeted by a kitchen sink full of maggots. The gate to the property was turned off by management one week into my tenancy due to an impending storm and was not turned back on after the storm passed. This allowed the local homeless population access to the property where they would rummage through the dumpster and leave trash throughout the parking lot. This issue was especially bad at night and left me with an extremely uneasy feeling… when I went to sleep. On my second day at Bay Club, I witnessed an ambulance on the property caring for a person who had overdosed on some sort of drug in the parking lot. The odor of marijuana surrounds my apartment most nights and I have witnessed people walking down the sidewalk smoking joints. I addressed the issue with management and wanted to terminate the lease but their response was I could either fulfil the lease payments or have a broken lease placed on my credit report. I would not recommend Bay Club apartments in any capacity. Read More

I moved in shortly after the property went under new management in 2020 and have loved living here. The office and maintenance staff are so incredibly helpful and timely. Every single time I've had a question, they have gone out of their way to answer it. Any time I've had an issue that maintenance has had to deal with, it's always been fixed within the day (one time they came 20 minutes after I put in a non-emergent request!). I know they may not all be 'luxury' apartments (although some are… close with the new renovations), you can see the effort they are making to bring improvements to the apartments and property. As a single gal, I feel very safe within this community here. Read More

I honestly hate living here. I have to detail clean the kitchen every single night so the roaches won’t come out. As soon as they smell food it’s a war zone! It’s very disgusting and I feel uncomfortable making food for my family. I have a 3 month old baby and even found roaches in her dirty clothes one time. The apartments (at least the cheapest one which I’m in) are pretty much all carpet and the roaches LIVE in the carpet. I have to vacuum every day in order for it to feel moderately clean. I… can’t put my baby down for tummy time in fear of the roaches touching her. We will be breaking our lease because we just NEED out. I’m sorry I really wanted to like these apartments as it was our first one as a family of 3. I normally wouldn’t right a review but it really is as bad as it seems. Read More

A/C has been broken for 3 weeks now. They knew about the problem the day that it happened. I've walked into that office every day since BEGGING for some kind of update of which 9 times out of 10 they have none. Today I walked in for the millionth time (at this point both the women in the front office now who I am) to ask what is going on and one of them had the nerve to ask me what I wanted to know about it. I want to know when its going to be fixed?!?! I'm paying a fortune to run the little a/c… that I DO have in the hot Texas summer and they don't seem to care in the least. By the way, this happened literally the DAY that I moved in.

Texas is hot in the summer. I understand because of that, A/C units are in high demand this time of year and I am sympathetic to that situation. But that doesn't change the fact that they have zero sense of urgency when I am paying TRIPLE what I should be for my electricity, nor does it change the fact that it took them 2 weeks to figure out what the problem even was in the first place because their "maintenance crew is understaffed, we only have one person for the entire complex". Sounds like your problem, so why does it feel like its mine? Unbelievable. Won't be renewing and I'll be telling every single person I can find that's looking for an apartment to not move here unless they enjoy living, sleeping, and eating in a sauna. Read More