St. Croix Apartments

I lived at St. Croix Apartments for more than 6 years, and unfortunately, my experience was very disappointing. The maintenance service is very poor and issues are not handled properly or in a timely manner. The office staff are not helpful, and the manager is especially rude and unprofessional.
After I moved out, I made sure everything in the apartment was in good condition. However, they still charged me $600 for no valid reason. I feel like I completely wasted my time living here.

This is by far the worst apartment experience I have ever had. Management is openly rude, dismissive, and completely unprofessional. For more than two months, I’ve been dealing with bugs, and every time I ask for help, they lie and say someone will come—nobody ever does. My door lock has been broken for five months, and they still refuse to fix it. Kitchen problems, shower problems—nothing matters to them.

What makes it worse is the complete lack of respect. Whenever I report an issue, they... don’t just ignore me—they mock me. The manager and staff show zero professionalism, and their behavior toward non-Spanish residents is unacceptable.

I cannot wait for my lease to end so I can leave this place. If you value your safety, your comfort, or even basic human respect, do not move here. Read More

I just wanted to give a huge shout-out to both the maintenance crew and office staff at my apartment complex. Everyone is so nice and helpful! It’s refreshing to see people who genuinely care about their work and the residents. Thanks for all you do—you’re the reason this place feels like home!

Been living here over a little 6 months and honestly very quite apartments office always very kind had things for kids on first day of school that was very kind and thoughtful && maintenance is always on top of working orders thank you st croix for making my home feel very good !!

My dad got carjacked in the middle of the parking lot at 9pm. Apartment did nothing to improve security. The apartment do not check everyone's background that lives in the complex. So you don't know who all lives next to you. The people in the office don't know anything. They always advise to talk with the management company. If you call the management company they make you call back to the property office and they do that none stop till you get tired to ask. Office people have no respect. They... are lazy. There are not enough parking space so people park in the grass. Apartments are old and keeps peeling. Lot of roaches. They make you pay pest control fee every month but they don't do anything. Roaches come out everywhere. Read More