Mount Vernon

I've lived here for one and a half years now, don't expect to see your apartment until the day of. The water is yellow at times, power always out, the office staff are not attentive at all, half of them have no clue of what they are doing. I've had a parking reservation request since the day I've moved in, and they still have not updated me on it, even after I went physically into the office its "Yeahh we are getting to it :)" only to not get to it. They charged me 50$ for they're renters... insurance and i've been insured since the day I moved in, when showed proof "theres nothing we can do about it sorry :)" is what they say with a smile on their face. Worst apartments and terrible lazy office staff, upside the property does look nice, and the maintenance are amazing and always on time. As far as the actual office staff, they are just their to pay for their nails and hair not to assist you with actual living. Read More

This experience from start to end has been wonderful, Kay has kept me updated through the whole application process and I am pleased to say I will be residing here at Mount Vernon !!
Thank you to the office staff for being awesome!

I love my apartment and the staff are amazing.Upgraded appliances,wood flooring,well kept grounds.Working from home I appreciate the quietness of the apartments.The asking price matches the quality of the apartments.

I don’t advice any one to apply for living here, why because I got a water leak from my cieling and I call them twenty time with no answer and when I went there miss Nikita told me that’s she can’t answer all the calls “twenty time I called”. Then they send me the maintenance after a long wait after all my apt was covered with water and they didn’t finish everything at the same day and they don’t wanna Compensate me for the damage. WORST APT EVER

Been living here since 2004 and a lot has changed. Management has switched 4 times and it seems that the apartments are only interested in filling the apartments. They allow anyone and everyone (loud and rude people) to move in and even with all the upgrades and renovations you would think that we would have onsite security like we did back in 2004 but we don't. Usually people will wait until the office closes to get in the parking lot and have fights, arguments and nasty loud conversations for... everyone to hear. You call courtesy patrol and he does nothing. He stays parked at the office instead of driving around to see what is going on and that is why there are so many break-ins and disruptions in the middle of the night. Your best bet is to call the office the next day and complain but by then what good does it do.

Management continues to go up on the rent without any justification. I can say maintenance has improved 100% but the renters class of people has declined to about 35% and management taking a stand on the violators is 25%.

I have never understood why people claim they like to live somewhere nice when all they do is stand outside to smoke weed, play loud music, dump trash out onto the parking lot, allow their guest to break the rules and not pick up behind their pets. How can you ever have or be a part of a decent living community when you as a renter do these types things and management allow people of this nature to live here.

Looking for another place in the next few months. Read More