9/4/20
RUDE STAFF
Call today to get some information,the lady who answer was EXTREMELY rude,sarcastic and talk to me like if I was dumb.
The application fee is $50 but she never told me what the requirements were ,just that as long as you have "money and a job and the computer will tell us"
Also when asking her how does one make an application (since I thought the office was closed) and she sarcastically answer "well you walk into the office fill it up and the computer will tell us". Just entirely talking to me... like if she was doing me a favor.
If there's not even a bit of respect now I can't imagine once you live there.
Review from Apartments.com
18 People Found This Helpful
Property Manager at The Veranda Apartment Homes responded to this review
Hello,
We sincerely apologize for your recent experience. We want you to know that The Veranda Apartments is now under new ownership with a completely new office staff, and we are committed to providing friendly, respectful, and helpful service to... all prospective and current residents.
We appreciate your feedback, as it helps us improve. If you’re still interested, we’d love the chance to assist you personally with the application process and answer any questions you may have. Please feel free to call or visit our office—we’re here to make your experience as smooth and welcoming as possible.