The Arden Cypress Station

Review:

I want to express my gratitude and recognition to the management of The Arden at Cypress Station, especially to manager Angie, for her professionalism and commitment in resolving the plumbing issue that affected my apartment (H1) and the surrounding common areas.

For months of waiting and multiple reports, I had not received any real solution to this problem. However, it was only when Angie took over the management of the company that I finally received a response and the situation was... resolved. From the moment she became aware of the issue, she did everything possible to help me, listening carefully to my case and seeking a suitable solution. Although she was initially unsure of how to proceed, her genuine interest and willingness to resolve the problem made all the difference.

Thanks to her efforts, the necessary teams were sent to repair the drainage issue, and pest control measures were implemented, significantly improving the quality of life in the community. And although the plumbing repairs did not fully resolve the situation, she provided me with another option by offering me a different place to live within the same complex. This type of leadership and dedication is what truly makes a place feel like home, ensuring that tenants feel heard and valued.

I deeply appreciate the effort of Angie and her team, and I hope they continue with this dedication to serving the residents. While I experienced difficulties in the past, the way this issue was resolved peacefully and effectively proves that the management, under Angie's leadership, is genuinely committed to the well-being of those who live here.

Thank you for your support and for improving our community! Read More

This place has horrible management and extra fees are added to your rent each month! They don’t fix anything but the outside of the complex to attract new tenants. The phones are never answered the manager is never in and staff can’t answer questions apparently without her. I’ve been here under a year and each month nothing is resolved unless you go to the office and be disrespectful even then you’ll still get no results. Save yourself the trouble and keep looking for better. When I moved in... they didn’t clean the apartment it wasn’t ready in time things were left undone cabinets hanging off the hinges the dish washer looks like I hasn’t been cleaned in years I don’t even touch it and the drawers are broken in the kitchen. The sink pranks in the bathroom and squeaks. There is a dent in the floor yes the floor. Read More