The Gallery at Katy

Professional, caring staff. Love the property. Excellent service.

no hot water since Friday night and no one in the office to tell. Maybe they like taking cold showers but I do not. we should get a rent reduction for this since there is no one to tell.

I have been living in this residential complex since August and what a headache with the Administration and the infrastructure of the apartment.

When they showed it to me, they gave me an estimate for a 1 bedroom ground floor apartment that included a washer and dryer, which would arrive around 15 days later as well as the gate controls. I moved a week later, and two months later I continue to wash my clothes in a laundry in the area because "the company in charge" has given them inconsistent… answers like the Administration to me.

- My apartment has been plagued with flukes since day 1.

- The dishwasher was clogged within a month. They came to "repair" it and the next day it was plugged again, so the plumbers cut a hole in the wall to check the pipes. Now there is a leak on the same wall and floor.

- It rains and the carpet in the closet gets damp.

- The most recent is a puddle of water on both sides (living room and room with carpet) of the air conditioning wall, which they came to check yesterday (or to ask where and why the water came from, rather) and the filter was like if it hadn't been cleaned and changed in years.

What's next in the next few months?

A sustained regret for having rented at Gallery At Katy, a nuisance for your breach of contract, and a countdown to the day it's over. Read More

Roach infestation. They lost my check for the month of September. They don't know what they are doing. You will get stuck paying late fees.