Livano Kemah

I lived here for over a year and unfortunately my experience was disappointing, especially considering the amount of rent being charged.

Maintenance issues were a constant struggle. My washer was out of service for weeks with little communication, and maintenance requests were sometimes marked complete when the issue had not been resolved. I waited nearly a month for something as simple as a water filter, and air filters that were supposed to be changed regularly were not. Cabinets that had... water damage when I moved in were promised to be replaced but never were.

Amenities were also inconsistent. The pool was repeatedly closed for algae and maintenance issues, even though residents pay for those amenities year-round.

The overall cleanliness of the property was also disappointing. The hallways and elevators were frequently dirty, and many residents failed to pick up after their pets. Pet waste around the property appeared to be an ongoing issue and detracted from the overall living experience.

The office staff was generally polite, but communication and follow-through were lacking. There was a recurring pattern of management making promises or providing timelines that were rarely followed through on. I work in customer service and understand that issues can arise, but accountability, communication, and delivering on commitments are critical. Unfortunately, those qualities were often missing, and I believe the property would benefit from more experienced management and a stronger focus on resident service.

For the price, I expected much better maintenance, cleanliness, and responsiveness. Based on my experience, I cannot recommend this property. Read More

The only good thing about these apartments is the pet center. I would genuinely rate that portion 5 stars because Cristina and Chloe take absolute amazing care of my two dogs. They provide updates throughout the day, send pictures, and it’s very obvious how much they truly care. My dogs love going every single day and get visibly excited the moment they see them at daycare. They are the only reason this place deserves any positive recognition. I highly recommend this Pet Center for your animal... daycare/boarding needs!!!

Unfortunately, everything else at Livano Kemah is terrible. Management does not seem to care about their residents at all. Parking has been an ongoing issue for a long time, and the only concern management shows is toward residents who pay extra for reserved or covered parking. On most days, residents are forced to park at convenience stores down the street just to have a place to leave their car without being towed.

The price you’re paying for these apartments is ridiculously high for what is advertised as “luxury living.” Yes, the apartments look nice—but that means nothing when you’re dealing with poor management that doesn’t listen, doesn’t care, and isn’t willing to make changes for all residents—only those who pay more. Read More

There is not enough spots for tenants. Paid parking is always sold out and free spots are taken by 5pm. If you work late dont even think about moving here. Tenants are resorting to having to park at whataburger. That is honestly embarrassing for this complex. Shame because the amenities and floorplans are really nice, but if you have to circle the place for 1hour every night just to park, is it really worth it?

we pay too much to not even get an email response from the front office

It’s a great place to live. The staff is so nice. The facilities are clean. It’s a beautiful place all around, check it out!