11/1/24
Verified Renter
I really like the pool and the study area, they are great but the staff is not the best, they are slow to fix issues and will say they fixed something but it wasn’t actually fixed, or the key to my apartment will stop working and I’ll have to wait hours to get back in when the issue wasn’t my fault to begin with.
Review from Apartments.com
Property Manager at Wildwood Lubbock responded to this review
We're truly sorry to hear about the inconveniences you've experienced. It's regrettable that our staffing issues have caused you such delays and disappointments. Please rest assured that we take your feedback very seriously and are dedicated to... improving our responsiveness. Your experience is not indicative of the service levels we aspire to provide, and we'll strive for immediate improvements in those areas.