8/6/25
Do not rent from here
If I could give zero stars I would. I just moved into a townhome, and it was not move in ready. The Fridge was leaking and did not work, the dryer outlet plug was burned out and charred and melted and is a fire hazard, counter tops were stained and ruined, the upstairs toilet is leaking and not properly filling and flushing, the spout diverter and faucet are so caroded you cannot even pullup or down to go from shower to bath. The dishwasher is not properly installed and when you go to load... dishes the entire dishwasher falls forward. I reported to the office requesting them to be fixed they have yet to fix them. I emailed as well as spoken to the property manager and still nothing is getting fixed. These apartments are not cheap, and they are quick to take your money and slow to address your issues and concerns. My leasing Agent Catherine has not returned a single email since signing the lease. Prior to signing the lease when looking to lease she was very responsive and now nothing. Do not rent here not worth it at all.
Review from Apartments.com
Property Manager at Bridge Pointe Landing responded to this review
Thank you for sharing your experience. We take feedback seriously and understand your concerns about the condition of your townhome and the response from our team. We encourage you to continue reaching out to our management team to address these... issues. Your feedback is valuable in helping us improve our services.