Brazos Ranch

The manager came to my apartment with a attitude after I complained about the kid running and jumping over my head. He had talked to the woman living over me before he came and he yelled at me, got in my face and was very intimidating. I had to tell him to leave my apartment. He didn't come to try to resolve the issue, he came to chastise me and set me straight. I feel uncomfortable living here now..

I have to say when I lived there I didn't have any problems. However, when I moved I recieved my final bill. I contacted them because I had questions. I was told it would be looked into and they would email me another final bill. I never recieved that email nor a bill in the mail or phone call so I thought everything was good and maybe there was no bill after all. Eight months later I have a collection item on my credit for 54.00. When I contacted the apts, I was told by Netra they had no… recollection of the conversation of emailing me another final bill and it was nothing they could do because after 30 days the account goes to collection. I called the collection agency and asked why didn't they contact me, they stated they sent a letter to the address given to them and it returned as an incorrect address, which I'm not understanding that as well. I was never late on rent in 2 yrs, which was way more than 54.00 meaning someone could have contacted me within 8 months about the bill especially if someone would have took the time to look at my payment history. Not paying 54.00 just doesn't make sense. When I left the apts, I left my phone number, email address, and forwarding address. I pd the 54.00 but now I'm fighting to get this negative item off my credit as a collection even though paid and I'm very much upset about that when I strive to keep my credit in tack. It could have been avoided if I was emailed as I was told. Read More

The staff is always extremely nice and helpful.

They take care of maintenance service requests immediately.

If you're a shopper like me, then the location is AWESOME.

And the community is super safe and quiet.

I've lived in many good apartment complexes before, some not so good, but these definitely take the cake! I was sad to leave (they even returned my security deposit... that was a first!) but I needed a shorter work commute. :(

Again... wonderful apartments and staff! The residents… are nice too! Read More

We moved into Avana Brazos Ranch June of 2014. From day one the staff there went out of their way to show is that Avana Brazos was the place to live. The property is neat and clean, the maintenance in our experience is immediate and it's done right the first time, no calling back for repeat visits. Although this is an apartment community, the apartments along with the attached garages gives you the impression of a house, and too me that was important. I did not want to live in an apartment… that felt like I was living in a box. The amenities are great, the dog park is especially nice as we have a dog who is social and loves to play. It is a very quiet community, although there are children onsite you never hear them. And the location is fantastic. Brazos Town Center is right there providing us with many places to eat, major stores to shop in and a wonderful grocery store. We just resigned out lease for another 13 months because quite frankly, we don't want to live anywhere else. Read More