North Temple Flats

First off, before I forget, I don’t know what “security system” they’re talking about in the “featured amenities”. The only “security system” is the “gated community” part but the gates are always accessible except ONE which is easily bypassed by others such as the constantly broken parking gates. No assigned parking and it constantly fills up and then they started allowing “guest passes” for 24 hours which makes NO SENSE if you can’t even guarantee a parking spot for every person that lives… here and drives. The apartments themselves are really great (I think) for what you pay; however, management is not the greatest. The main manager is so rude and unprofessional (the others in the office are always super nice though). The other thing that I don’t understand is how during this pandemic, they require masks to be worn when entering the office and yet NO ONE that works in the office wears one and they’re the ones who have had outbreaks within the office (July for example, the office was shut down for 2 weeks due to an outbreak)! Someone else has already said this too but you have to go into the office to get packages but that’s only when someone is ACTUALLY there which there frequently is NOT.
So if you’re looking for a place to live, just keep all that in mind. 1) biggest issue is the parking, as stated before. My lease says I am guaranteed ONE unassigned parking spot, yet my job (which has me home at different hours day/night) doesn’t always allow. 2) no security. Gates don’t always mean it’s secure (and yes, the homeless and drug do happen frequently and are a problem). 3) poor management running the office. I’ve been here for over 2 years and have seen 3 different managements in and out. 4) it can get really disgusting with trash and dog poop. People let their dogs poop in the walkways or in the elevators. There was also a time a couple months ago where garbage trucks didn’t come for almost 2 months so the trash was overflowing into the parking lots really bad! Not like a normal “yeah it reached the top of the dumpster/there’s a couch or furniture piece on the side” no, piles as large as all FOUR dumpsters we have surrounding them all! Read More

Your packages? Always sent to the front desk and they lose them.

Your trash? They grossly underestimated the trash output from this many people stacked on top of each other. Things tend to overflow here.

The gates are always broken. If you have more than one car you'll get towed. Drug deals are always happening and homeless people now sleep here. Management never answers your emails and when you schedule a time to pick something up they're never there.

We've been living here since July. Our first week we went without AC in the middle of summer and weren't helped with it. Upon moving in we were supposed to have storage units and amenities. The pool and gym weren't completed and the storage units now cost money due to limited availability. Also, no matter if you have roommates or not, your apartment gets only 1 parking tag. This past week we had our bike locked in our stairwell with the wheels stolen. More than likely, a neighbor took the wheels… because no one was seen walking out the gate on the security camera. They are not willing to do anything about it. A lot of empty promises when you move here and disappointment. Read More