MAA National Landing Apartments

I've been at this property for three months. My specific unit is solid; no complaints inside my front door. Some amenities, like the gym, are really great. That said, some persistent key issues keep showing up that are really frustrating:

1) At least one of the two elevators in my building has been malfunctioning or out of service, which is frustrating

2) While it's nice to have a year-round indoor pool, the entire pool room smells rank in a very chemical sort of way. Indoor pools always smell... like chlorine, but this is something else.

3) The mail sorting system is absolutely criminal. Three buildings receive packages in one room with no sorting system. Almost every time I've received a package, I've had to spend 5-10 minutes looking through literal piles of unsorted boxes, which is just absurd especially considering every resident has to pay $20 for the parcel lockers which aren't ever used by Amazon delivery staff.

This could be a great property, but there's clearly a management failure when it comes to upkeep and resident comfort. Read More

Great location! Close to shopping, target , Harris teeter, metro, the airport etc. Great management and maintenance team. Love it here!

Great location and proximity to bars/restaurants etc. but dealt with a mice infestation for 8 months while living here. MAA property management did not seem to care in the slightest bit and only offered us another unit with no moving assistance/would not let us out of the lease. Ended up needing to get a lawyer involved to get us out of our lease. Multiple instances of the mice eating through clothes, pantry, pillows. Found mice droppings in our beds. I would like to add that we asked our... neighbors on both sides if they were also experiencing mice issues and they both were. Do NOT move here. Read More

This is a quiet place for loving, is nice and most of the people living here is kind and respectful.
The amenities are good clean and comfortable.
The only thing why I give 4 stars is because if you have a maintenance problem it will take at least two weeks to be fixed

You should live here if you want absolutely no sleep or peace and quiet.

Around 3-5 times a month, you will be woken up in the middle of the night by fire alarms. These fire alarms are so frequent, you never know what is a test, false alarm, or an actual real one. I have had to make numerous complaints with the Arlington County Fire regarding the numerous false alarms. Oh and the leasing office allows fire pits on balconies so if you have one, they do not care about peoples health around you.... They allow it. The leasing office does not care one bit about the alarms or anything. Speaking of the leasing office, if you want anything done, make sure you only talk to Dixie or call the Arlington County because they are absolutely useless and lazy. The leasing manager could care less about anything but a paycheck. The maintenance team chances so frequently, that you never know who you will get. Plus don’t you dare ask for them to come after hours because that won’t happen. I had no heat for days because they refused to come after 5pm.

To add more information, make sure you write every single problem down when you first move in because they do not do walk throughs before you move in. My apartment was a complete mess. Refrigerator not on, toilet not working, kitchen drawls not opening, dishwasher not screwed in, laundry doors falling off, bedroom closet mirror doors falling off and so on. Additionally, be prepared for package nightmare, the new package lockers aren’t used enough so who knows where your packages end up. Elevators always break. Parking garage gates always break. When the time comes around to renew, expect a huge increase. Mine went up $500 which even if it didn’t go up a penny I wouldn’t stay from all the fault fire equipment they have. The property manager Dahra is unprofessional, insensitive, lacks customer service skills, and blames the problem on you.

So yeah great for metro access and close to DC but living here is absurd. Maybe this complex should be destroyed with the new development of Alrington.

(Oh and don’t waste your time MAAC customer service on giving me your number or contact information. I have called and complained. Y’all do absolutely nothing.) Read More