Reserves at Tidewater

The first problem I had was with Bugs the second problem I had is with maintenance. They are very slow and a lot of the appliances break. If you can find a better place go there I don’t think this place is worth the money.

Had to call 4 different numbers after scheduling an appointment for a virtual tour to see the hype (Im active Duty) and they didnt send any information, just confirmed my date and time through the website. I asked for help and even tried to ask for some info, every answer from each person was “The local office can answer that for you.” And i was on the phone with the MAIN office since they automatically transfer calls they dont answer there. They opened 2 hours before and can’t answer 5 phone… call attempts. Then their counterparts didn’t answer my questions either. So IN CASE you need maintenance done or even a simple question, they are getting paid to not have the things you need as a tenant. No wonder the apartments are so affordable!!! Forewarning you! Read More

Listen to the reviews: DO NOT MOVE HERE. Our AC has been broken, along with multiple other residents! They sent out an email about paying out of your own pocket for HVAC maintenance, like the property is yours! They misplace money that you pay for and tell you, “I have the records here on my computer.” If you pay for reserved parking, good luck! They will say you have not paid months on the spot and, if someone parks in your spot, you have to call the towing company yourself! The “renovated”… apartments are peeling paint and broken appliances. You pay a monthly pest control, only to find roaches, insects, and mice still crawling around, despite how clean your place is! Your toilets will overflow or clog and they will not care to help! They add on stupid additional charges to milk you for your money, such as the “water surcharge,” when your utilities already include that! As close to the military base it is, DO NOT MOVE HERE. The front office fossils do not care about you! Stanley is the only one trying to keep the remaining residents here! This place is truly a dump and very accurate to the viral TikTok video that went on about 2 months ago! They have many lawsuits being filed against them! DO NOT MOVE HERE, YOU HAVE BEEN WARNED. Read More

READ ALL 1 STAR REVIEWS, THEY ARE ACCURATE!! Where do I begin? Been living here for 2 years and have been screwed over left and right. Management sucks, maintenance refuses to work, charged for things I do not have. $50 for a rental washer/dryer for a year that was never here, was continously told that they were waiting on a part, at one point was recommended I buy it myself from management, when I finally gave up waiting and requested it be removed from rent it took them 7 months. Kitchen sink… has low water pressure, maintenance came out and told my husband they needed to grab a part and they'd be back, instead closed the request, opened a new one and they said they needed to order the part, 2 weeks later closed the request saying they replaced the faucet, guess what? They didn't come back and I still have low water pressure. These apartments have changed hands more times than I can count, one time they shut off the portal with no notice 2 days before rent, I was currently underway, I attempted emailing and calling the office but received no response. I pulled in on the 12th with an eviction notice on the door for the 14th, found out later they changed their website, phone number, and email. Please stay away from these apartments, being close to base is not worth all of this crap they pull. Read More