Perry Street Lofts

I've been at this property several years, and I was quite pleased and planning on staying indefinitely. However, when the previous management team was bought out and replaced by GoldOller property management about 6 months ago, it has been one problem after another.
There was problems when they first started. Our apartment portal (where maintence,rent, and most everything was handled) was non functional for over a month (yes that meant we couldn't pay rent online until it was fixed). The... building dumpsters were not collected for several weeks. The office was straight up closed for a couple weeks during most business hours, with irregular hours after that. All maintenance requests that had been in process when this transfer happened were lost. There was lack of communication around parking stickers for a new towing company, and new electric fobs for the main doors.
There have also been several issues that have continued since GoldOller purchased the property.
There hasn't been any pest control since then. The LuxorOne package system (that we pay into every month) has been non functional. When I reached out (after 4 packages were lost in two weeks) I was told the Luxor system 'was down indefinitely'. For these last 6 months, all building packages have been left on a bench inside the main door, and a lot of packages are destroyed, misplaced, or never delivered.
Any non emergency maintenance requests are extremely hit or miss. I've had a nonfunctional dishwasher waiting for maintence since before the transfer.
The new online portal is the only means for written communication wiith management (if there is a contact email it is very well hidden) and I have been having problems with writing messages that say they sent, but not being shown in with the sent messages or replied too.
In general the main office people seem nice, but consistently didn't seem to understand why some of these issues are pretty concerning.
Today the last straw was I came home to find ALL of the packages on the bench (where they have been delivered given the lack of the package lockers) had been torn open and the contents removed or scattered.
I like my neighbors, I like the building and the neighborhood. A year ago I wouldn't picture leaving. Unless stuff changes though, I can't imagine renewing my lease. I'm not somebody that writes reviews normally, but given the lack of progress with in person conversations, and the inability for written communication, I'm at a loss. Read More

I moved into Perry Street lofts this past August. I leased sight unseen, my mistake. I'm trying to stick out my lease, but everyday I consider paying the cost to terminate my lease earlier. The pictures above ARE NOT of the Perry Street building. Perry Street has no gym or clubhouse, and the pool looked terrible while opened during the summer. Trash was everywhere. Residents allow their pets to poop all over the sidewalks and they just leave it there. The building is roach and rat... infested, the parking lot is often littered with trash. The building is not secured. I HATE IT HERE Read More

This place is disgusting and dangerous, bugs everywhere and animal droppings all over the place. Management could care less. They do the minimum to stay out of trouble with code compliance. STAY AWAY. THERES A REASON THERES SO MANY VACANCIES.

Worst building ever. Bugs everywhere and management gives zero Fs. Would not recommend at all.

Even after seeing bad reviews i gave this place a chance..i definitely should i listened! The building is infested with roaches! I’m very clean & I’ve tried everything to get rid of the pest but nothing works! The property is suppose to be “gated” but the gates are broken meaning they stay open leaving anyone to be able to come in! The call box is broken. My vehicle has been towed TWICE while living here for unexplained reasons. Also they charge you for stuff they claim they have evidence of but... cannot prove it. The receptionist is extremely rude & unprofessional. Do not move here you have been warned. Read More