5/12/26
Management and overall quality are not there!
Management here has been incredibly frustrating to deal with. I dealt with nearly a month-long issue in my unit with little to no communication, and only after constant follow-ups was anything addressed.
Parking has been another major issue; despite being told twice I would have a spot in the building with deadlines; I’m still without one. The alternative offered is not even close to equivalent.
Between the lack of accountability, poor communication, and broken promises, this has easily been... one of the worst property management experiences I’ve had. If you don't like trash piles outside the front door, zero luxury amenities, terrible build quality, and paper-thin walls I wouldn't recommend.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Soda Flats responded to this review
We're genuinely sorry to hear about your negative experiences, particularly regarding communication and parking issues. It is our mission to offer quality services and it's clear that we've fallen short in some areas with you. We appreciate your... feedback, as this will help us improve on these matters promptly. Your concerns are important to us, so rest assured we'll thoroughly investigate the problems outlined in your review including the unit issue, availability of parking spots and overall quality of amenities. In, fact, we have recently added new parking options, and regret that they were not a convenient solution for you. Our aim is to ensure all our residents can enjoy a pleasant living experience.
We understand your frustrating issues with trash management and noise; two aspects which we take very seriously in maintaining a harmonious community environment. We have made resident and vendor contacts to ensure improvement on overall building cleanliness, and uniform garbage collection. If you'd like an opportunity to discuss these points further at a time convenient for you, we are happy to continue solutions-oriented action. We truly appreciate you taking the time to detail your experiences so that we can further improve.
