Central Park Apartments

My roommates and I toured this property in May 2025 and signed what we believed was a nine-month lease, planning to move in on September 1st. Just a couple of weeks before our scheduled move-in, I called to confirm details and was told the office believed we were moving in at the end of the month instead. This was never what we discussed.

Because of their mistake, they scrambled to place us and moved us into a completely different building than the one we toured and requested. While they claim... room placement is not guaranteed, this was an entirely different location and layout than what we were shown. We chose to move forward anyway to avoid being left without housing.

Upon move-in, the unit was unacceptable:
• Carpets were visibly dirty, ripped in places, and had exposed nails.
• Paint was splattered in areas it shouldn’t have been (a clear “landlord special” job).
• Appliances were not cleaned. The dishwasher filter was filled with pink sludge and debris.
• We later shampooed the carpets ourselves, the water was nearly black, despite none of us wearing shoes indoors, yet they still charge a cleaning fee.

One roommate moved out mid-lease without securing a sublessor. When the remaining two of us asked management what steps we could take or what options were available, we were given little to no guidance. We were spoken to dismissively by certain staff members and ultimately forced to cover nearly $1,000 each out of pocket. It took two months and me bringing my father into the office before we were finally clearly told what our options were. The difference in how we were treated when I walked in alone versus when I brought a grown man was noticeable and disappointing.

The most concerning issue: we later discovered that the lease we signed was for 12 months, not nine. Multiple staff members, including Briah and Collen, were present during conversations where we clearly discussed a nine-month lease. All of us signed paperwork trusting that what we had discussed was accurately reflected. It was not. Whether this was negligence or intentional, it reflects extremely poor business practice.

This property relies heavily on the appeal of its tour units, but the lived experience does not match what is presented. If you are a student or parent considering this property, please read your lease carefully and document everything. Do not rely on verbal assurances.

I strongly regret choosing to live here and would not recommend this complex to anyone. Read More

I paid my deposit 5 months ago to move into a 4 bedroom with 3 friends before school starts. We have been told 3 different things about move in dates. The management recently informed us that we cannot have a move in date until "maybe 5 days in advance" if you are moving here from out of state or the area, that is extremely difficult to plan. With such a huge apartment complex, you would think they had the organization and work flow down to prevent this. This week I have left 3 messages for the... manager to call and no one has called me back. At this point, I hope we can all get moved in and settled before school actually starts. Read More

WILL CHARGE YOU 3k IN DAMAGES!! Lived here last year of college. Everything was good until we moved out. Charged us 3k for carpets!? We asked if we needed to get the carpets done professionally and they said it doesn’t matter because they replace it after every tenant. I wish we got that in writing because now they’re trying to make us pay for their renovations. DO NOT LIVE HERE!!

Central Park has some of the finest guest services. It is a fabulous place to live with lots of friendly people. No complaints, only good things to say.

It’s great to live here! The park nearby is nice and there’s a pool and gym (also a ping pong table). Lots of people from CWU are here!