Willows Court Apartment Homes

The reason for the low review is because they are saying we did not return garage openers and several keys which is a flat out lie. For some background we had spoken with Sheila, who has always been kind, and let her know we may not be out of the unit until later in the night when she was off of work. She said that is ok and that we can just leave the keys on the counter. We called in the morning to ensure they had received everything they had needed but the lady who answered (who has been rude… several occasions, including this call) said that's not how it worked and that we needed to give them permission to enter the unit before she can even do so (even though our lease was officially up). This wasn't what we were told, plus we had already given written notice which they had acknowledged and verified.

Now they are saying that we didn't turn in any garage openers- which is utter BS- all three were left on the counter where we were told to with 100% certainty. They also say we are missing several keys which is also BS. We did forget to leave the parking permits at first-which we brought back. Read More

BEDBUGS!!! BEDBUGS!!! BE FAR AWAY FROM THIS APARTMENT. I will give zero star if I could to Willows Court apartment and I'll never recommend it to any one. It's a nightmare and we experienced most painful days during our life there. Stay away from it if you don't want to get stuck into such case like us. First, actually the rent is not low, we rent one bedroom six months ago, the rent is about $1100 per month but the utility fee is almost $150 per month, it is much higher than other apartments.… Secondly, the officer is not polite, when we visited the apartment at the first time, she seems nice. But when we moved in, sometimes we meet her, she didn’t say hi to us pretending she never sees us. Thirdly, there are some people smoking marijuana, you would smell it in the passage way all the time. Lastly, after we moved in, we were bit by bedbugs, deadly all over the body. We were bit for five days until we finally know it's bed bug, we never experience it during our years' rent in Seattle. Then we argue with the officer, the first thing they did is to try all they can to escape from taking responsibility. At first she saw my wounds all over the body, she was afraid and promised they would compensate. But after the treatment of the bedbugs, they compensate nothing. We try to argue to move out but they are requiring us to pay 3 month rent for that, you'll never imagine how hopeless we are and how terrible the officer is.The officer pushes us to talk with her supervisor, who is worse. The supervisor is unresponsive and never cares how you feel. After several un-responded contacts, the supervisor finally replies, however, tries to push to responsibility to us!!!!!! How terrible those guys were! During the treatment, we should package all of the stuffs and put them in the kitchen and wash and dryer all the clothes, you can image how time consuming it is, especially for people has daily work to do. Again they compensate nothing and were rude to us. During the treatment of the bedbugs, I found a bedbug in the laundry room. So it illustrated there are bedbugs in the whole buildings. But the officer lied “This is the first time we meet bedbugs.” And the treatment of bedbugs destroyed our mattress.They didn’t even apologize to us, let alone compensation. We lived three apartments in Seattle for a couple years, the Willows Court is definitely the worst. Never move into it unless you want to feed BEDBUGS!!!!!!!!!!!!!!!!!!!!!! Read More

I've come to Willows Court twice in the past couple months looking for an apartment and both times the staff was extremely helpful and friendly. The building is just off the main road but it's far enough away where it's surprisingly quiet. The apartments I toured were all updated within the last year and the apartment I moved into is gorgeous! Shelia really listened to what my boyfriend and I were looking for and we got everything we needed. Upon move in, there were a few small issues that we… discussed with Shelia and she had maintenance come fix them the following weekday.
I couldn't be more pleased with the staff and the location- even the few neighbors we've met are nice and helpful! This is a great place to rent and it's reasonably priced for the area. Read More

Great place to just live. A nice park around the corner and across the street from the public library. Also, easy access to so many public transit line to get you to Downtown Seattle, Bothell, U District, Northgate, and many other places. Walking is just a nice as well. The complex itself is nice. Nothing special, but a good place to just live.