7/7/23
DO NOT LIVE HERE
-The internet is very poor and you are forced to use Xfinity. Cellular reception is awful due to the location on a steep hill under the bridge. You feel like a troll and have to leave the property to get any signal. YOU CANNOT WORK FROM HOME HERE!
-The new owners from 2020 will not respect contracts and will freely increase your costs without agreement or warning. The increase in costs do not match the poor value of the living spaces. YOU WILL OVER PAY HERE!
-The property is overrun with rodents... , ants, snails, and mold due to the location on a stream bed running off the side of a major urban bridge. YOU WILL HAVE MOLD IN YOUR HOME!
-The units are not well insulated and you only have small electric wall heaters which means for 6-8 months of the year, YOU WILL BE COLD IN YOUR HOME!
-There is a long history of contention between this property and the local post office. This is the only place in the world I regularly did not receive my mail or had it stolen from the mailboxes or my front porch. I had to use a friend's address for packages which is a massive inconvenience in life. YOU WILL NOT GET YOUR MAIL!
-Maintenance is a nightmare. You will live several months with your problems.
Review from Apartments.com
6 People Found This Helpful
Property Manager at Water's Edge Townhomes responded to this review
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience, as this is not the standard we strive to provide for our residents.
We take concerns regarding internet access, maintenance response times,... and overall living conditions very seriously. Our team is continuously working to improve the resident experience, including addressing service requests promptly and ensuring our homes are well-maintained.
Regarding your concerns about pests, heating, and mail delivery, we would appreciate the opportunity to look into these matters further and work toward a resolution. We partner with professional vendors for pest control and maintenance, and we are always open to reviewing any issues that may have been missed.
We also want to clarify that we aim to communicate any changes or updates clearly and in accordance with lease agreements. Transparency with our residents is very important to us.
We’d really like the chance to speak with you directly and make this right. Please reach out to our management team at [phone/email] so we can address your concerns in detail.
Thank you again for your feedback—it helps us improve.
