Parkside Luxury Apartments

Property Manager at Parkside Luxury Apartments responded to this review

Parkside Management strives for a business ethic which respects and honors our tenants. In every business decision we make—from move-out assessments to post-move-out costs—honesty and fairness remain our top priority. Unfortunately, “normal” can be… such a relative concept that what is “normal wear and tear” for a resident may be different than what Parkside management perceives as “normal wear and tear.” Such a relative concept is often hard to understand and predict, and we apologize for not providing you with more clarity during the final walk-through of your apartment. Parkside Management does not charge for what we perceive as normal wear and tear. For example, we do not charge for paint touch-ups if scuffs, smudges, and nail holes are within a reasonable threshold. Furthermore, we provide every vacating tenant with a list of move-out procedures specifying what we expect to be cleaned, and we often significantly discount cleaning charges if the tenant demonstrates effort. Read More

Property Manager at Parkside Luxury Apartments responded to this review

We sincerely apologize for your 3-star experience at Parkside Apartments. We honor our tenants, for they build our community.

To respect the privacy of our tenants and reduce the noises of apartment living, Parkside was built with six layers of dry… wall between each apartment—two more layers than the average apartment building. In a mistake during construction, however, some of the apartment buildings on the North side of the property only received four layers of dry wall. The owner of Parkside has since repaired these units to resolve this noise problem. Nevertheless, a minimal amount of noise can still be expected in any apartment living situation.

Wisconsin winters can be brutal and those lower level entry ways can often feel quite frigid. While these stairwells and entryways are indeed insulated, the problem remains that heat rises and cold air falls. Even though every apartment is equipped with gas fired forced heat, this heat simply does not like to linger in that lower entry way. To remedy this problem, Parkside installed electric baseboard heaters in these areas. However, because this heat still rose, the electric heaters began to run nonstop all day, creating exceptionally high electric bills. To protect our tenants from these astonishing electric bill prices, we promptly disconnected the baseboard heaters. Honestly, there is nothing more that we can do to warm up those lower level entry ways, because heat will faithfully rise. Thank you for your constructive criticism. It makes us better! Read More