Valley View Apartments

I’m giving this apartment 2 stars, and that’s only because the property managers have been friendly in my interactions with them.
The biggest ongoing issue has been the shower. The water temperature constantly fluctuates, and even after maintenance replaced the shower cartridge, the problem continued. About 20% of the time the water either goes cold mid-shower or never gets warm to begin with. I take short (10–15 minute) showers once daily and don’t use extremely hot water, yet I still can’t... maintain a comfortable temperature. This is incredibly frustrating because I am normally a very clean person but there have been days where I couldn't shower due to lack of hot water.

When I moved in, the unit was extremely dirty. The carpet smelled and felt sticky, there was animal hair everywhere, loose kibble and loose framing nails in the carpet, clogged drains, and my mop turned black when I first cleaned the floor. I tried cleaning the carpet TWO times with a large carpet cleaner but that did not help at all. The carpet was eventually replaced which was nice. The fan and kitchen light fixture look like they've never been cleaned before. There was food in every crevasse in the kitchen. The hallways also have persistent unpleasant odors and are always dirty.

Overall, the property feels run down and poorly maintained. The cleaning crew clearly does not put in adequate effort before new tenants move in. I cannot wait until my lease is up. There has got to be far better options for the price you pay here. Read More

If I could choose 0 start I would. Please run away from these apartments if you are looking for a new place or have any health concerns!

Since moving in last year, I’ve gone back and forth with the staff about cigarette smoke constantly coming into my unit. I’ve been told repeatedly that “there’s nothing they can do,” since apparently 4 other units’ air vents are connected to mine. So, if anyone smokes inside, I just get to breathe it in.

I’ve explained multiple times that I have allergies and... asthma, but the response has stayed the same: nothing they can do. You can imagine how “welcoming” it feels to open my own front door after a long day at work, only to be greeted by a wall of smoke. No amount of cleaning helps when the smell is constantly coming through the air vents. Oh, and this is just during the week, once the weekend comes marijuana gets added to that mix!

And here’s the part I really don’t understand: why make residents sign a smoking addendum along with the lease agreement if, when someone actually raises a concern, the answer is… nothing?

The hallways are another story, the carpets clearly never get cleaned, the whole building smells, and the air units are full of fungus. When I asked maintenance for a deep clean of the air unit, they showed up with what looked like a car vacuum. Very reassuring.

On top of that, I’ve even had packages stolen, and once again, surprise! There is nothing they can do.

Overall, this place is disgusting, is a joke and I would absolutely not recommend it. Read More

If I could choose 0 start I would. Please run away from these apartments if you are looking for a new place or have any health concerns!

Since moving in last year, I’ve gone back and forth with the staff about cigarette smoke constantly coming into my unit. I’ve been told repeatedly that “there’s nothing they can do,” since apparently 4 other units’ air vents are connected to mine. So, if anyone smokes inside, I just get to breathe it in.

I’ve explained multiple times that I have allergies and... asthma, but the response has stayed the same: nothing they can do. You can imagine how “welcoming” it feels to open my own front door after a long day at work, only to be greeted by a wall of smoke. No amount of cleaning helps when the smell is constantly coming through the air vents. Oh, and this is just during the week, once the weekend comes marijuana gets added to that mix!

And here’s the part I really don’t understand: why make residents sign a smoking addendum along with the lease agreement if, when someone actually raises a concern, the answer is… nothing?

The hallways are another story, the carpets clearly never get cleaned, the whole building smells, and the air units are full of fungus. When I asked maintenance for a deep clean of the air unit, they showed up with what looked like a car vacuum. Very reassuring.

On top of that, I’ve even had packages stolen, and once again, surprise! There is nothing they can do.

Overall, this place is disgusting, is a joke and I would absolutely not recommend it. Read More

Been dealing with a loud neighbor who ive recorded evidence on multiple occasions and they just send them the video and do nothing about it. Dont live here, not worth it.

The 17-acre Valley View Apartments Park, just for tenants, is a hidden gem in Madison. The VVAs were built in the late 1970s when building rental buildings around a private park wasn't considered "strange" and waste use of undeveloped land! Now "we," in this must take down every tree and who cares about farmland "developer dominated" world would never consider such a lavish "misuse" of land!
I've lived in VVA for three years. My highest values have been being near quiet nature, having quiet... neighbors and being able to open my window in cold weather with heat included in rent! I love fresh air!
VVA has issues with lack of hot water, tiny kitchens and minimal storage in apartments. Also, getting a response from the Front Office is very difficult!
However, every apartment/housing complex has issues. One decides on priorities, right? Read More