The Ridge

The Ridge is a total disaster. I lived there for two years and just moved out. There are several problems with The Ridge:

Unreasonable Move-Out Charges: After moving out, I received a $170 repair bill. What’s worse is that I wasn't even notified properly—I found out by chance when a friend reminded me to check my email. He, unfortunately, received an over $500 bill!!! (Yes, that’s right, OMG). I never got an email notification and only discovered the charge by logging back into The Ridge's... online system. When I went to the front desk to discuss this, I was given the manager’s email and sent away. I emailed the manager days ago and haven't received a reply so far, while my friend got a response the very next morning. It makes me wonder if they would have responded quicker if my repair bill had been $200 and ONE CENT and couldn't be fully covered by my $200 deposit. This entire experience felt like a very shady way to inform residents about charges.

Detailed Repainting Charges:
Bedroom: They charged me for fully repainting the bedroom, which is totally unreasonable since I never decorated the walls or ate in the bedroom, so I definitely made no physical damage or obvious stains to the walls.

Bathroom: They also charged me for repainting the entire bathroom, claiming there were splashes on the wall and some black stains by the corner of the wall. These were already there when I moved in. I've seen those black stains every day for the last two years when I sit on the toilet, wondering if they are mold and regretting ever signing a lease with The Ridge.

The management at The Ridge is unresponsive and unfair in their move-out charges. I would not recommend this place to anyone. Read More

I really enjoy the amenities, especially the newly renovated volleyball court. The staff was also very helpful and considerate helping me through the rental process. Highly recommend The Ridge

I have been living at The Ridge for 8 months now, and it has been an overall great experience with no complaints. I live in a 4x2 Standard, and love the space and it works great for me as I live very minimalistic. I would definitely recommend if you are someone who needs more space to look at the 4x2 XL or 3x3 as it is more square footage, and the 3 bedroom is really nice as it has a walk in closet it was just a a bit out of my price range. Also something I have really enjoyed is all the staff... in the front office. They are super knowledgeable and have been able to assist me and have been super nice with anything I have brought up to them. Read More

I have had a positive experience living at The Ridge during my time at WVU. The property offers a dependable shuttle service that provides transportation to all WVU campuses, as well as free parking. The staff has consistently been helpful whenever assistance was needed. I would recommend The Ridge as a reasonably priced option for those looking to live with friends.

This place is a joke. It’s run by an incompetent Barbie who has absolutely no idea what’s going on at her complex. The pool has been broken for three summers, so they’re falsely advertising a pool. They refused to clean up vomit in my buildings main stairwell. It baked in the sun for 2 months. They refuse to fix my microwave which has been broken for 2 months. And I’m coming up on month 2 with no AC. i was told that the AC vendors were coming out next week…that was two weeks ago. And now I... cannot get an update on the AC. It’s been 90 degrees the past two days. This place is cheap but it’s ridiculously overpriced for what it is. It should be 100$ a month TOPS. Horrible, disgusting place. Nowhere else is going to be worse than this. Go somewhere else and spare yourself nearly two months of sleepless nights in your 80 degree room. Read More