101 South

Horrible the way they treat people. It was a game to the Leasing Manager. I was hung up on several times and they never followed up with me.

My Wife and I moved into Autumn Woods about 6 months ago, and in that short amount of time the staff has shown us almost weekly that they don't care for their customers. When signing our lease, my wife and I, were told 3 different times that there was 24/7 security that patrols the ENTIRE complex, in the 6 months we have lived here we have only seen security twice, both times they were asleep in there car. This wouldn't be an issue except our car was stolen from this the complex. When we… confronted the staff about this they ensured us that they would tighten up security, lock gates at night, make sure the security guard isn't sleeping, simple stuff like that. It was 2 months ago we were told this and nothing has been done. When we asked the cop if he has a lot of problems with the apartment complex he informed us that he is here often and that the staff is aware of the problems but unwilling to make any effort to change them (in his opinion of course, but i find myself agreeing).

I'll just summarize the rest of the issues we have had in the past 6 months to save some time:
1. Our floor is falling apart, sagging and crumbling, we informed the staff about for 2 months straight and they wouldn't send anyone to look at it until we called corporate. someone came to look at it that day. But, it has yet to be fixed, 2 months after the fact.
2. For the first 4 months we lived here we did not have a screen door. I had to offer to install it myself to get one.
3. The staff does not check parking passes so my wife and I have to park in visitor parking (about 1/4 mile away) about 3 times a week.
4. When we moved in there was a 1.5 foot wide hole in the laundry room wall that I had to fix myself.

I have no clue who is writing these 5 star reviews, best guess is the staff themselves, seeing how I havent talked to a single person living here with anything good to say about the place. Read More

We went without a working refrigerator for the first three weeks I lived here. Then, they charged me $155 to change the locks after I moved, even though I gave them all the keys upon my departure. Most of the damage done to my apartment was from the upstairs apartment flooding repeatedly, but I got stuck with the bill. Never rent from them if you can help it.

Very quite nice complex maintenance always on point when you call you always get friendly people and your problems handled In timely manner grounds are always kept up no trash build up over all nice place to live