Huntley Apartments

wanted to take a moment to recognize Kiana, the leasing manager at this location, for her outstanding customer service. Her professionalism and patience have truly exceeded my expectations. Kiana is not only incredibly informative, but she also goes above and beyond to ensure that every question is answered and every need is met.

As a resident that has lived in several apartments on this property with past management, I was pleased until I moved into an apartment with neighbors above that are extremely loud and come home nightly after midnight. After many attempts to have the situation solved, management wasn’t willing to do anything but terminate my lease. Not terminate the loud residents above me. I could only transfer which wasn’t possible with health conditions. I asked many times for compensation etc due to this... going on continuously since I moved in this apt. (Never with any problems in other units here). Unfortunately, the management team isn’t willing to terminate or transfer the neighbors causing the problem. They would prefer to terminate my lease instead. The apartment is my home with my son and is what we chose. I was in hope the management team would be more willing to accommodate residents that abide by the lease agreement, however, they would prefer to keep the residents causing the problems after numerous call and documentation. I will no longer recommend this property myself as a former property manager.

I would like to add there are numerous cigarette remains left in front of my apartment, the pet they have urinates on my patio, maintenance takes around two days to complete requests, water is off usually at least once a month inconveniently due to leaks, and garbage isn’t picked up as should be due to backed up compactor, no compensation is given to residents due to this inconvenience. Rental rates are high and yet the parking lot needs to be seal-coated due to lines not visible to park and numerous bumps in the lot. Pine straw is only replaced one a year from what I have seen. Should be every season. The property as a whole is lacking.

I was told to contact courtesy officer every night when neighbors are loud or the police. I stated police have more important things to do than deal with loud residents and this is a management issue. Unfortunately, management isn’t willing to solve the problem after numerous alternatives were given since health conditions prevent me moving.
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Regardless of what they say or show you, it is all a lie. The maintenance staff does absolutely nothing on a daily basis. The manager and assistant manager do not pay any attention to the needs of the tenants. I have rust, mold, floors that don't seem to be professionally installed, and a laundry list of other issues.

This is worst management and maintenance team in the world. It is mold, rusted fixtures, the people who the carpet in the apartment did not even put down insulation under it, and a laundry list of other complaints. Don’t move here ever!

I absolutely love this Apartment Community. I've been here almost two months now and I can honestly say it feels more like home than just an Apartment Complex. My neighbors are great, love the pool area and fitness center. The grounds are always nice and clean and well maintained.
Dana and Nancy in the office are so nice helping me relocate and get familiar with the area. I shopped around before moving here and I'm so happy with my decision. Very Happy !!!