Vestavia Park Apartments, LLC

Vestavia Park Apartments has been amazing from the day I walked into the office to inquire about an apartment. Their customer service is beyond expectations - both the office and maintenance team. When I call or stop by the office someone is always there... isn't that crazy?!?! At my last apartment the office was always closed or locked up and a real person NEVER answered the phone. Any maintenance requests that I have had were taken care of same day or first thing the next day. Community is... quiet and neighbors are great. My only "complaint" is that I wish there was a fitness center. Read More

DO NOT LIVE HERE UNDER ANY CIRCUMSTANCES! We have been here about a year and had an ant infestation for 3 months before it was taken care of despite telling management many times. Now we have a mouse/rat in the apartment and management won't do anything about it for 2 more days. We went to the office and told the person working the desk, and she even said they have had mouse problems from time to time. We then called the office manager and she was completely unprofessional and aggressive,... yelling at us about calling her on a Saturday and claimed we "yelled at the person working the desk", even though I was very calm and never raised my voice during the encounter despite being unhappy. She then proceeded to continue screaming at us and told us we were banned from the office and that we should get out of our lease and leave. Read More

I have lived here since February and I have recommended this complex to ALL of my friends looking for an affordable apartment that isn’t run down. I’ve had a few issues since moving in (time it took for maintenance to come) but they’ve all been non-emergent issues so I can’t speak on how quick they would be then. The maintenance staff is super friendly and there are not a lot of them so I can’t complain much!! Only other complaint is our countertops. They’ve had to be replaced and no one ever... came back to finish the job - but that’s more of an outside company issue maybe? Anyways - overall this is the best apartment I could’ve asked for!! Read More

This is a wonderful area, safe, quiet, clean, convenient to just about everything. The staff on the property are friendly and respectful. The neighbors keep to themselves but are otherwise pleasant. However, I have to echo the complaints of a few others here...roaches and gnats. I've been here 18 months. During the warm weather the gnats are a problem. I have figured out home remedies to deal with them, but it is a constant battle. The roach problem started for me about 6 months ago. I don't... leave food out, and I keep my kitchen really clean...so we can't blame it on that. At first, I thought it was because I might have missed a routine visit or 2 because I wasn't home to secure my dog; and I used my own treatments in the meantime. Then I started writing a note with my rent payments to request a treatment and never got any response. Finally, someone came out and did what I thought was a pretty thorough job. He told me to request another treatment in 2 weeks. I did, but got no response and have seen no improvement. I'm spending my own money on products to combat this when it is something that has been promised in my lease. I have no other complaints and I like living here, but this has become major for me. Read More

My family lived in Vestavia Park for 6 years. We had a very positive experience. The apartments are the best you will find in Vestavia. The office staff is friendly and helpful. The maintenance guys are prompt and respectful and friendly as well. The pool is clean and always well maintained. You can't beat the location. Zoned for top public schools in the state of AL. The only reason we left VP was to do some traveling and visit family out of the country. Really great place to live!