7/29/25
Decent Facilities, Poor Customer Service
Decent facilities, and a great maintenance staff but that’s where the positives end. Not helpful office staff, property manager unwilling to talk about issues. Unconcerned about mold growth after we left our apartment.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Willow Creek responded to this review
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with our facilities and maintenance team. We also appreciate you bringing your concerns regarding our office and management team to our... attention. In order to effectively address and resolve the issue, it’s important that we speak with you directly. We encourage you to contact our leasing office so we can better understand your concerns and work toward a resolution. - The Willow Creek Apartments Management Team