1/22/26
Do not live here!!!
I have lived at Cortland since October and have had multiple problems since before even moving in. I am a single female living alone. A week ago, I had an emergency maintenance issue and one of their staff members responded around 9:00 p.m. The maintenance technician was drunk upon arrival. His eyes were blood shot red and he was slurring his words. As a woman who lives alone, I was scared and didn’t know what to do. He did not seem like he wanted to leave, and I was genuinely terrified that... something bad was going to happen. He was aggressive towards me, kept asking me if I thought he was stupid, and kept telling me not to report him to the front office. I reported the entire incident to the front desk the next day in tears. They stated they take these things “seriously”. As of yesterday, I saw this maintenance person still working here. The front desk has yet to follow up with me on my complaint, have not checked on me, and genuinely do not care. Please, do not move here. Go somewhere else where they care about you and where you will be safe.
Review from Apartments.com
Property Manager at Cortland Mountain Vista responded to this review
Thank you for sharing your experience with us. We’re truly sorry to hear about what happened and how it made you feel. This is not the level of service or professionalism we strive to provide. Your concerns are very important to us, and we do take... them seriously. Our team is actively reviewing this situation to ensure it is addressed appropriately. We will be following up with you directly to discuss this further and make sure your concerns are resolved. Please don’t hesitate to reach out to us at 480.470.5040 if you’d like to speak with us sooner. Thank you for bringing this to our attention, we appreciate the opportunity to make things right.
-Your team at Cortland Mountain Vista













