6/18/25
Beware in the summer
Seems great until your air conditioner breaks. Then you'll go through weeks of them gaslighting you telling you it works fine while you continuously send proof that it's 88 degrees every night. They would not put us in a liveable apartment in the mean time and they would not compensate the offer $400 electric bill we got for the AC working overtime to try to cool the place. In addition, I went to the office to discuss it and the worker was sitting there with the door locked ignoring everyone.... They denied it even though it was on camera.They eventually fixed the AC, but it was hot for the whole month of July. Other than that there's not good noise insulation, but the apartment itself is spacious for a reasonable amount of rent.
Review from Apartments.com
Property Manager at Terra Vida responded to this review
We're genuinely sorry to hear about your experience and understand how frustrating and uncomfortable that situation must have been. We appreciate your patience and your feedback—it helps us do better. While we’re glad the AC issue was eventually... resolved, we regret the delay and any miscommunication along the way. If you’re open to it, we’d appreciate the chance to speak further and see how we might make things right. Please feel free to contact us directly at 480.660.2773.
