7/30/25
Deeply Dissapointing
Our time at Saratoga Ridge was deeply disappointing. We lived there for a little over a year, renewed the lease, but ultimately had to break it 8 months in—after discovering we were expecting a baby and facing ongoing health and safety issues.
For the first seven months, we dealt with a severe roach infestation, doing everything we could to manage it. The root cause? Roach carcasses left behind the refrigerator that had clearly never been cleaned before we moved in. Maintenance issues were... constant—our water heater was so rusted it was nearly falling through the balcony, and when we reported a ceiling leak, the maintenance worker simply stabbed a hole in the ceiling rather than investigating properly.
They refinished the tub using strong chemicals, which filled our entire apartment with fumes and coated our electronics, couch, and clothing with residue. Our neighbors with a newborn faced the same infestation issues and were eventually forced to break their lease and leave as well.
The community itself was chaotic: dog poop lined the walkways, weed smoke regularly filled the hallways and vents, and thumping music was a daily occurrence. One neighbor overdosed weekly, with ambulances showing up constantly. Amenities were a joke—gym equipment was broken, overrun with unsupervised kids playing on the equipment, and the pools were always closed or trashed with cigarette butts and broken glass.
When we tried to leave and gave them a two months notice before so due to pregnancy and health concerns, management offered no flexibility unless it was military-related. We were forced to sign a "promise to pay" the full lease, despite vacating and moving out of state, and are now stuck paying monthly for a unit we no longer live in—with a baby on the way.
This situation has been emotionally and financially draining. We strongly discourage anyone from moving to Saratoga Ridge Apartments.
Review from Apartments.com